We are looking for a German Speaking Video KYC Operator to join our sales team. The role will be to conduct the video interview based on the client requirements and also conduct the interview with the end-customer.
Responsibilities and Duties:
- Conduct Interview for end-customer
- Conduct the video interview based on client requirements
- Responsible for the verification journey
- Maintain excellent customer service for the best user experience
- Management of the verification process and communicate each step of the process to the client.
- Ultimate decision maker on whether the verification is ‘verified’ or ‘declined’
- Maintain high level of data protection when handling personal data