Careers

Job Description:

Overview:

As the Director of Product Marketing at Shufti Pro, you'll be responsible for developing and executing strategic marketing initiatives to drive awareness, adoption, and revenue growth for our identity verification products and related compliance and industry solutions. You'll collaborate closely with product management, sales, and other cross-functional teams to ensure our messaging and positioning effectively communicate the value proposition of our products to our target audience.

Key Responsibilities:

• Content Creation: Oversee the creation of high-quality marketing content, including website copy, whitepapers, case studies, blog posts, and sales enablement materials. Ensure content addresses key customer pain points and effectively communicates the value proposition of our products.
• Develop Marketing Strategy: Lead the development of comprehensive marketing strategies to promote our identity verification products across various channels, including digital marketing, content marketing, events, and partnerships.
• Messaging and Positioning: Craft compelling messaging and positioning for our identity verification solutions, tailored to different customer segments and use cases. Ensure consistency in messaging across all marketing collateral and channels.
• Go-to-Market Planning: Collaborate with product management and sales teams to develop go-to-market plans for new product launches and updates. Drive the execution of launch activities to generate excitement and demand among target customers.
• Sales Enablement: Provide sales teams with the tools, training, and collateral they need to effectively sell our identity verification solutions. Develop sales presentations, battle cards, and other materials to support the sales process.
• Market Intelligence: Stay informed about industry trends, competitive offerings, and customer needs related to identity verification. Use market insights to inform product roadmap decisions and refine marketing strategies.
• Campaign Execution: Manage the execution of marketing campaigns to drive lead generation and customer acquisition. Monitor campaign performance and optimize tactics to maximize ROI.

Qualifications:

• Bachelor's degree in marketing, business, or a related field (Master's degree preferred).
• Strong understanding of identity verification, fraud prevention, or related fields.
• 5+ years of experience in product marketing, preferably in the software or technology industry.
• Excellent written and verbal communication skills.
• Proven ability to develop and execute successful marketing strategies.
• Strong analytical skills and data-driven decision-making abilities.
• Experience working cross-functionally with product management, sales, and other teams.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technology in a fast-growing industry.
• Collaborative and dynamic work environment.
• Career growth and advancement opportunities.

Location:

Remote position in United States.

How to Apply:

To apply for the Director of Product Marketing for Identity Verification position, please submit your resume and cover letter outlining your relevant experience and qualifications to

Reports To:

SVP of Sales, Americas

Summary:

• Shufti seeks a highly skilled and motivated VP of Sales to join our fast-paced global sales team as an individual contributor. The candidate must have 3+ years of sales experience in the digital identity verification industry (IDV) and be familiar with AML, KYC, and KYB solutions that solve compliance, identification, and authentication business use cases. The ideal candidate would also be familiar with OCR document scanning and facial biometric technologies.
• The VP of Sales must prospect within targeted accounts, engage leads generated by marketing and sales development representatives, and follow up on industry events and trade shows.
• The VP of Sales will identify and manage a robust sales pipeline of dozens of sales opportunities in various stages. Key functions include organizing internal sales-support teammates to interface with clients for demos, technical discussions, product deep dives, and eventual handoff of closed accounts for ongoing client servicing relationships. The successful candidate will perform sales discovery to diagnose clients’ business requirements and align those business requirements with Shufti’s solutions. Once trained, the candidate will lead solution demonstrations to prospective clients.
• The role requires strong internal and external communication skills. Internally, you will work with marketing to target key accounts, sales engineering to build and document solutions that meet client specifications, technology teams that support sales, and the finance team to arrange client billing and invoicing. Additionally, you will work closely with the Shufti client success teams to transition some closed accounts to post-sale client service teams that handle certain ongoing client relationships.
• Externally, the candidate will interact professionally and represent the company positively when interfacing with many different levels of clients’ organizations. The VP of Sales will build rapport with frontline gatekeepers, organize and run discovery and specification-related meetings with the technical teams of prospective clients, and have the presence and acumen to represent the company and close business with the senior management of our targeted clients.
• The ideal candidate would be familiar with HubSpot or a similar CRM. The VP of Sales must keep their sales pipeline up to date in the CRM.
• Additionally, the candidate will represent the company at industry events and trade shows. Travel for events, client meetings, internal training, etc., is estimated to be less than 20%.
• This position focuses on managing sales opportunities and closing business in the U.S. and Canada. The business and our sales team are growing fast and will continue to expand. As we grow, those with IDV industry experience in LATAM and bilingual skills are welcome to apply. To be clear, neither LATAM experience nor bilingual skills are needed for this position.

Responsibilities & Requirements:

Digital Identity/IDV Industry Expertise:

• Possess IDV industry knowledge of AML, KYC, and KYB solutions.
• OCR, biometric, and know-your-investor (KYI) experience are pluses.
• Familiarity with industry verticals, including banks, credit unions, digital money movement platforms/wallets, fintech, forex, gambling/gaming, and payment service providers (PSPs).

Sales and Communication Skills:

• Proven track record of successfully closing technical sales with mid-market and enterprise accounts.
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
• Ability to build rapport and trust with clients and internal stakeholders.
• Strong presentation and negotiation skills.
• Familiarity with the Winning by Design SPICED sales methodology is a plus.

Sales Prospecting and Engagement:

• Hunt and network to build a robust pipeline of sales opportunities.
• Follow-up on sales leads from industry events, marketing campaigns, and sales development representatives (SDRs).

Lead Sales Discovery, Diagnosing, and Solutioning to Solve Client Use Cases:

• Align internal team members from product marketing, sales engineering, product, and technical teams to assemble solutions that meet clients’ business needs.
• Prep and align internal sales support resources before client-facing meetings.
• Orchestrate follow-up efforts across our internal support departments to close business and implement Shufti’s solutions as fast as possible.

Closing Skills:

• Understand sales cycles and client buying processes. For example, who controls the budget, influences buying decisions, and makes the final decision?
• Have the professional presence necessary to ask for and close business.
• Identify upsell and cross-sell opportunities.

Additional Requirements:

• Willingness to travel domestically and internationally (up to 20%).
• Fluent in English. Bilingual language skills relevant to Central and South American (LATAM) markets, such as Portuguese and Spanish are a plus.
• Self-motivated, results-oriented, and able to work independently, as well as collaboratively.

Benefits:

• Competitive salary, variable compensation, and benefits package.
• Opportunity to work with cutting-edge technology in a rapidly growing industry.
• Global exposure and an opportunity to work with diverse clients.
• Professional development and career advancement opportunities.

To Apply:

Please submit your resume, cover letter, and salary expectations to

Reports To:

Senior Vice President of Client Success

About Us:

At Shufti Pro, our mission is to ensure the satisfaction and success of our valued customers. We provide unparalleled support and assistance throughout every stage of the customer journey. Our Client Success team plays a crucial role in achieving this mission by facilitating seamless onboarding, proactively engaging with clients, and addressing concerns promptly.

Key Responsibilities:

Pre-sale Technical Support:

• Smooth Onboarding: Assist in transitioning new customers from the signed phase to a live and in-production state, ensuring a seamless onboarding experience.
• Proactive Engagement:Proactively engage with our top 100 clients to identify pain points and desired outcomes. Collaborate closely with business and product teams to deliver solutions that surpass competitors in terms of return on investment.
• Client Outreach:Reach out to nonperforming and underperforming clients to transform their experience and success. Provide support tailored to their needs, mirroring the assistance provided to our largest clients.
• Preferred Languages:English + Spanish (for Singapore, English + Chinese preferred)
• Support and Resolution:Address concerns and challenges shared by the sales team or clients promptly and effectively. Collaborate with internal teams to resolve issues and ensure client satisfaction.
• Introduction and Support:Introduce the Client Success Team to all newly onboarded customers. Provide ongoing support to address any issues swiftly and ensure a smooth onboarding experience.
• Smooth Onboarding:Transition new customers from the signed phase to a live and in-production state, ensuring a seamless transition to Shufti Pro's services.
• Proactive Engagement:Engage with our top 100 clients to identify pain points and desired outcomes. Collaborate with internal teams to deliver solutions that exceed client expectations and provide a competitive edge.

Qualifications:

• Bachelor's degree in business administration, marketing, or related field.
• Previous experience in client success, account management, or customer service roles preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in CRM software and other relevant tools (e.g., HubSpot).
• Ability to work collaboratively in a fast-paced environment.

We are looking for dynamic individuals who are passionate about customer success and are ready to make a positive impact. If you are interested in joining our Client Success team, please submit your application along with your resume.

We look forward to hearing from you!

To Apply:

Please submit your resume to

Reports To:

SVP Client Success (This is a cross-functional role requiring collaboration with the Product, Sales, Technical Support, and Product Marketing teams. You will need to understand our products with the product team, manage technical implementations with different tech teams, and support sales efforts closely.)

Summary:

We are seeking a highly skilled and motivated Sales Engineer to join our global team, specializing in identity verification solutions, compliance, and fraud solutions. As a Sales Engineer, you will play a pivotal role in driving the integration and sales of our technology to clients worldwide. This position requires a unique blend of technical expertise, sales acumen, and the ability to effectively communicate complex solutions to diverse audiences.

Key Responsibilities:

Pre-sale Technical Support:

• Partner with the sales team to qualify leads and identify client needs.
• Conduct technical discovery calls and product demonstrations.
• Design and deliver customized solution proposals and proof-of-concepts.
• Address technical questions and concerns throughout the sales cycle.

Integration and Implementation:

• Guide clients through the technical integration process of our identity verification solutions.
• Provide hands-on technical support and troubleshooting.
• Collaborate with internal engineering teams to ensure seamless implementation.

Sales Enablement:

• Develop and maintain technical sales collateral, including presentations, white papers, and case studies.
• Train sales teams on product features, technical specifications, and competitive positioning.
• Stay abreast of industry trends, emerging technologies, and regulatory landscape in the identity verification space.

Client Relationship Management:

• Build and nurture strong relationships with key technical stakeholders at client organizations.
• Provide ongoing technical support and guidance post-sale.
• Focus on increasing client impact and increasing renewal rates
• Identify upsell and cross-sell opportunities.

Market Intelligence:

• Gather feedback from clients and prospects on product performance and feature requests.
• Monitor competitor activity and provide insights to inform product roadmap and sales strategies.

Market Intelligence:

• Gather feedback from clients and prospects on product performance and feature requests.
• Monitor competitor activity and provide insights to inform product roadmap and sales strategies.

Qualifications:

Technical Expertise:

• 3+ years of experience in a sales engineering or technical pre-sales role, preferably in one or more of fields: ID verification, KYC, AML, KYB, fraud, compliance, biometrics, and authentication industry.
• Strong understanding of authentication, biometrics, fraud detection, and data privacy regulations.
• Proficiency in API integration, software development kits (SDKs), and web technologies. Our identity verification solutions encompass areas such as KYC, KYB, AML, and compliance. We heavily utilize AI, Python, PHP, JavaScript, Swift, and Kotlin technologies. Experience with these technologies is highly desirable.
• Bachelor's degree in Computer Science, Engineering, or a related field.

Sales and Communication Skills:

• Proven track record of successfully closing technical sales deals.
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
• Ability to build rapport and trust with clients and internal stakeholders.
• Strong presentation and negotiation skills.

Additional Requirements:

• Willingness to travel domestically and internationally as needed (up to 10%).
• Fluency in English. Additional language skills are a plus.
• Self-motivated, results-oriented, and able to work independently as well as collaboratively.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technology in a rapidly growing industry.
• Global exposure and the chance to work with diverse clients.
• Professional development and career advancement opportunities.

To Apply:

Please submit your resume, cover letter, and salary expectations to

Reports To:

SVP Client Success (This is a cross-functional role requiring collaboration with the Product, Sales, Technical Support, and Product Marketing teams. You will need to understand our products with the product team, manage technical implementations with different tech teams, and support sales efforts closely.)

Summary:

We are seeking a highly skilled and motivated Sales Engineer to join our global team, specializing in identity verification solutions, compliance, and fraud solutions. As a Sales Engineer, you will play a pivotal role in driving the integration and sales of our technology to clients worldwide. This position requires a unique blend of technical expertise, sales acumen, and the ability to effectively communicate complex solutions to diverse audiences.

Key Responsibilities:

Pre-sale Technical Support:

• Partner with the sales team to qualify leads and identify client needs.
• Conduct technical discovery calls and product demonstrations.
• Design and deliver customized solution proposals and proof-of-concepts.
• Address technical questions and concerns throughout the sales cycle.

Integration and Implementation:

• Guide clients through the technical integration process of our identity verification solutions.
• Provide hands-on technical support and troubleshooting.
• Collaborate with internal engineering teams to ensure seamless implementation.

Sales Enablement:

• Develop and maintain technical sales collateral, including presentations, white papers, and case studies.
• Train sales teams on product features, technical specifications, and competitive positioning.
• Stay abreast of industry trends, emerging technologies, and regulatory landscape in the identity verification space.

Client Relationship Management:

• Build and nurture strong relationships with key technical stakeholders at client organizations.
• Provide ongoing technical support and guidance post-sale.
• Focus on increasing client impact and increasing renewal rates
• Identify upsell and cross-sell opportunities.

Market Intelligence:

• Gather feedback from clients and prospects on product performance and feature requests.
• Monitor competitor activity and provide insights to inform product roadmap and sales strategies.

Market Intelligence:

• Gather feedback from clients and prospects on product performance and feature requests.
• Monitor competitor activity and provide insights to inform product roadmap and sales strategies.

Qualifications:

Technical Expertise:

• 3+ years of experience in a sales engineering or technical pre-sales role, preferably in one or more of fields: ID verification, KYC, AML, KYB, fraud, compliance, biometrics, and authentication industry.
• Strong understanding of authentication, biometrics, fraud detection, and data privacy regulations.
• Proficiency in API integration, software development kits (SDKs), and web technologies. Our identity verification solutions encompass areas such as KYC, KYB, AML, and compliance. We heavily utilize AI, Python, PHP, JavaScript, Swift, and Kotlin technologies. Experience with these technologies is highly desirable.
• Bachelor's degree in Computer Science, Engineering, or a related field.

Sales and Communication Skills:

• Proven track record of successfully closing technical sales deals.
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
• Ability to build rapport and trust with clients and internal stakeholders.
• Strong presentation and negotiation skills.

Additional Requirements:

• Willingness to travel domestically and internationally as needed (up to 10%).
• Fluency in English. Additional language skills are a plus.
• Self-motivated, results-oriented, and able to work independently as well as collaboratively.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technology in a rapidly growing industry.
• Global exposure and the chance to work with diverse clients.
• Professional development and career advancement opportunities.

To Apply:

Please submit your resume, cover letter, and salary expectations to

Job description:

As a Sales Executive specializing in SaaS (Software as a Service) and Fintech (Financial Technology), you will play a pivotal role in driving revenue growth by identifying and pursuing opportunities within the SaaS and Fintech sectors. Your primary focus will be to sell our company’s innovative software solutions tailored to meet the unique needs of businesses operating in the financial technology space.

Key Responsibilities:

Prospecting and Lead Generation: Identify and qualify potential customers within the SaaS and Fintech industries through various means, such as cold calling, email campaigns, networking events, and industry research.

Solution Presentation: Articulate the value and benefits of our SaaS offerings, with a deep understanding of how our technology aligns with the specific challenges and goals of Fintech organizations.

Consultative Sales: Engage in consultative sales processes, understanding clients’ requirements and providing tailored solutions that address their pain points and enhance their business operations.

Relationship Building: Build and maintain strong, long-term relationships with clients, understanding their evolving needs and ensuring client satisfaction through regular communication.

Product Knowledge: Stay current with industry trends, product updates, and competitive offerings within both the SaaS and Fintech spaces to effectively position our solutions.

Sales Strategy: Develop and implement a strategic sales plan that aligns with company goals and targets for revenue growth within the SaaS and Fintech sectors.

Sales Quotas: Meet or exceed monthly, quarterly, and annual sales targets while effectively managing the sales pipeline.

Cross-functional Collaboration: Collaborate with product development, marketing, and customer support teams to ensure a seamless customer experience and address client needs effectively.

Market Insights: Continuously monitor market trends, competitive intelligence, and customer feedback to provide valuable insights for product improvement and development.

Reporting: Maintain accurate sales records, prepare sales reports, and communicate progress to management.

Qualifications:

Proven Experience: A track record of successful sales within the SaaS and Fintech sectors, with a deep understanding of the unique challenges and opportunities in these industries.
Product Knowledge: Familiarity with SaaS solutions, financial technology, and software products in the Fintech space.
Sales Skills: Strong negotiation, communication, and presentation skills. Demonstrated ability to sell software solutions.
Customer-Centric: Dedication to understanding and fulfilling customer needs.
Results-Driven: A passion for meeting and exceeding sales quotas.
Adaptability: The ability to thrive in a fast-paced, dynamic environment.
Tech-Savvy: Comfort with technology and the ability to quickly grasp new software products.
Bachelor’s Degree: In business, marketing, or a related field is preferred.