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CUSTOMER DUE DILIGENCE
Every Due Diligence Check Is Complete Under One Session
From customer due diligence at onboarding through enhanced due diligence and signal-triggered re-verification, every check runs inside one form. One session. One case record. No gaps in the audit trail.
Every Source That Matters, Verified in One Session
One Platform. Every Check. Across The Full Customer Lifecycle.
Launch KYC, KYB, AML, and UBO From Inside the Form
Shufti integrates KYC, KYB, AML, and UBO verification in a unified operational case: one platform to capture, verify, screen, and retain audit-ready evidence. Every result stitches to the parent case in real time. Four services, one customer session, one immutable audit record, zero hand-offs.
Weighted answers roll into a real-time risk score per submission. Customers route into Standard CDD, Enhanced Due Diligence, or Reject paths before verifications trigger, based on configurable risk thresholds aligned to your policy.
Re-verify When the Risk Signal Fires, Not the Calendar
Sanctions exposure, PEP status, and source-of-funds concerns surface months after onboarding. Shufti automates re-screening to catch new sanctions, PEPs, or adverse media and triggers re-verification when a status change is detected, returning the reviewer to the same dashboard used at day zero.
Monitoring frequency, duration, and scope set by risk tier or segment. Instant alerts fire for new designations, fresh negative news, or role changes. Every re-verification stitches to the same parent case record established at onboarding
One API. One Screen. Every Decision Input.
Shufti consolidates form responses, uploaded documents, verification results, risk flags, and decision history on one centralized dashboard. All verification sessions, evidence artefacts, and outcomes accessible in one place, driven by one REST API and one webhook contract.
Verification records, audit trails, and screening logs exported directly from the dashboard. Individual or batch reports include document images, biometric scores, timestamps, and decision outcomes, all retrievable on demand for regulatory examination, audit review, or internal sign-off.
Ready for AMLD6, FATF R.10, and What Comes Next
Shufti captures every submission, action, approval, and rationale in an immutable log. Complete audit trail including submitted documents, screening results, timestamps, decision outcomes, and reason codes, all retrievable at any time from the dashboard or via API.
AMLD6, FATF 40 Recommendations, UK MLR 2017, MiCA, and GDPR all configured as compliance layers on the same platform. One audit trail, regional variance respected.
Single API, Seamless Integration
Build fully customisable verification flows with seamless backend integration.
- Gain full control by customising verification flows end-to-end.
- Integrate seamlessly with your backend for quick implementation.
- Design flexible verification journeys tailored to your users.
Launch a native verification experience in your mobile app within minutes.
- Launch native verification within minutes on iOS or Android.
- Use ready-made UI with camera, capture, and real-time feedback.
- Customise flows to fit seamlessly into your mobile app.
Run Shufti within your own identical-capability infrastructure for maximum data control and privacy.
- Keep all sensitive information in-house to meet strict governance and data residency requirements.
- Keep sensitive information fully private and secure in-house.
- Deploy in highly regulated sectors without compromising compliance.
Quickly launch identity verification through a secure, customisable web link, no code required. Learn more.
- Start verifying users instantly with a no-code setup.
- Deliver a consistent identity experience via a link or embedded iframe.
- Deploy quickly via a secure link or embedded iframe.
With KYC Journey Builder, create personalised verification journeys without writing a single line of code.
- Customise your journey effortlessly with drag-and-drop functionality.
- Instantly see how your verification flow looks for your users.
- Easily connect with Hosted Verification for a consistent, branded experience.
WHERE SHUFTI DUE DILIGENCE FITS BEST
Built for Regulated and High-Stakes Compliance Workflows
Audit-Ready CDD, No Identity Gaps
New EU rules require crypto exchanges to verify users and capture legally binding consent at onboarding. Shufti verifies the customer, captures the consent, and writes an immutable audit record in one session — no separate KYC + consent stack to reconcile.
Don't just take our word for it, hear from our customers
The Confidence Our Clients Share
The future of digital identity is defined by trust, interoperability, and regulatory alignment, so our partnership with Shufti reinforces DevCode Identity's commitment to supporting our global customers with the most secure, best-in-class, complaints identity verification solutions available today.
Combining our Conversion Driven Compliance Orchestration Platform with Shufti's global KYC and IDV capabilities allows our customers not only to navigate complex regulatory demands but also to maintain a seamless customer onboarding experience with the highest achievable conversion rates.
Shufti gives us verification journeys we can trust across every market we serve. The ability to route players through passive database checks, eID authentication, and full biometric liveness — all behind one API — has reshaped how we think about onboarding compliance.
Their team acts like an extension of ours. When regulators added new requirements across two European markets, Shufti’s journey builder let us adapt in days, not months.
FXBO customers demand speed without compromising AML rigour. Shufti’s eIDV fits exactly there — high-assurance verification for large deposits, invisible background checks for everything else, and one compliance trail across the board.
Integration took a single sprint. The SDK handled the full journey, so our product team stayed focused on trading features instead of building KYC screens.
As a regulated European payments platform, we need identity verification that meets eIDAS 2.0 and AMLD6 without multi-vendor stitching. Shufti delivers both — native eID authentication for high-assurance markets and docless database checks where eIDs don’t reach.
One contract, one audit log. That changes the compliance conversation entirely.
Frequently Asked Questions
What is the difference between Customer Due Diligence and Enhanced Due Diligence?
Customer Due Diligence (CDD) establishes a baseline risk assessment on every customer: identity confirmation, background context, and activity expectations. Enhanced Due Diligence (EDD) applies when the risk profile crosses a threshold: politically exposed persons, high-value accounts, sensitive jurisdictions, or confirmed adverse-media signals.
What happens when a customer becomes high-risk after onboarding?
The due diligence form re-fires automatically when a transaction monitoring alert, behavioural change signal, sanctions re-screen, or scheduled review window trips. The reviewer receives the re-verified case on the identical MLRO dashboard used at onboarding, with the original questionnaire data, the new risk signal, updated verification results, and the complete decision history on one screen.
How does Shufti consolidate KYC, KYB, AML, and UBO into one workflow?
The entire due diligence process runs from inside the questionnaire itself, not from a parallel workflow. The customer answers, verifies identity, screens against AML watchlists, and completes vendor due diligence and business due diligence checks, including UBO verification links dispatched to directors and beneficial owners, in a single customer session. There is no manual due diligence checklist to manage across systems. Every result stitches to the parent case in real time. One REST API and one webhook contract drive every state change into downstream systems, and one audit record captures every action.
How does the real-time risk scoring engine reduce false positives?
Weighted answers roll into a composite risk score per submission. Scoring rules are client-configurable per policy, so the threshold that separates Standard DD from Enhanced DD reflects the operator's own risk appetite rather than a fixed vendor default. Low and Medium tier cases route to straight-through CDD. High tier cases open EDD sections automatically. Critical tier cases escalate for four-eyes approval. Reviewer time concentrates on the cases that actually require judgement, not on the routine ones.
How often does Shufti refresh AML watchlists, sanctions lists, and PEP profiles?
Watchlist, sanctions, and PEP data refresh continuously from upstream authoritative sources. Sanctions updates propagate to live screening and to scheduled re-screens on a sub-daily cadence. Scheduled Lifecycle DD reviews and ad-hoc re-screens pull from the current dataset at the moment of execution, so a case re-verified on Tuesday reflects the Tuesday data, not last month's snapshot.
What is the typical implementation timeline for a mid-market deployment?
Shufti's due diligence services complete mid-market deployments in 10 to 14 days end-to-end. Questionnaire customisation runs in parallel with API integration and sandbox provisioning during the first working week. SDK embedding and initial MLRO team training complete in the second week. Go-live follows training sign-off. Phased rollouts across multiple verticals extend the timeline proportionally; the 10 to 14 day benchmark applies to a single-vertical mid-market launch.
How does the MLRO dashboard integrate with an existing case management?
The dashboard is a purpose-built review surface, and it exposes every state change as a webhook event. Case-management and core-banking systems subscribe to the event stream, pull decision records through the REST API, and update their own record of truth without duplicating reviewer work. Named connectors ship for Salesforce, HubSpot, ServiceNow, and Workday, with SAML 2.0 and OpenID Connect federation for enterprise single sign-on. Custom connectors are available on request for systems outside the named set.
What happens to due diligence data when a customer is offboarded?
Retention windows are client-configurable per data category. Upon customer offboarding or scheduled retention expiry, the platform archives the decision record to an immutable log for regulator-reach purposes and purges operational copies according to the retention policy. Data Processing Agreements in the enterprise contract specify the erasure mechanism. A one-click audit report remains retrievable for the full regulatory retention window even after operational data purges.
Evaluate Your Due Diligence Against the Full Lifecycle
Most compliance stacks stop at onboarding. Shufti protects every user throughout their full lifecycle, with continuous monitoring and re-verification that fires when risk changes. Book a review call and see the scoring engine and MLRO dashboard in action.