Video KYC: The New Normal in the Insurance Industry


Since everything is moving to digital platforms, the Insurance Regulatory and Development Authority of India (IRDAI) has allowed insurance companies to issue policies online. The clients do not have to step out of their houses now. However, all the companies are obligated to perform video KYC before issuance.

Insurers were already permitted to utilize digital modes for verifying customers’ signatures on documents. The Reserve Bank of India (RBI), and Securities and Exchange Board of India (SEBI) also allowed banks and other financial institutions to use video KYC process for verification a few days back. For onboarding subscribers on National Pension System (NPS), the Pension Fund Regulatory and Development Authority (PFRDA) also allowed distributors for video KYC.

Read more at Digital Identity checks for secure and swift customer onboarding.