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VideoIdent
High Trust Onboarding In A Single Live Session
Shufti’s VideoIdent is designed to meet stringent regulations while offering digital convenience. Provides access to multilingual agents, enabling remote & secure user onboarding. Delivering a compliant, audit-ready onboarding flow that replaces the need for physical branch visits and reduces operational costs.
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Proven Impact on KYC Operations
Faster Onboarding. Stronger Evidence.
~2min
Onboarding
Time
250+
Jurisdictions
Covered
$50% 
Low Operational
Costs
BUILT FOR HIGH TRUST DECISIONS
Why Choose Shufti’s VideoIdent
Regulators Aligned VideoIdent
Built for jurisdictions where live video identification is required or recognised, supported by trained experts, session recordings, and high-quality video standards (e.g., Germany under BaFin video-ident guidance; Austria under the FMA’s Online-IDV framework).
Onboarding With Multilingual Support
A trained KYC expert guides users step-by-step, removing language and communication barriers, improving completion rates and reducing retries.
Unified, Flexible Video KYC Journey
Complete verification flow including Face, Document, Address, AML, Consent, and MFA in a single guided session. Managed by Shufti’s KYC experts or your in-house team.
Fully Brandable and Configurable
Tailor the user interface to your brand specifications, including your logo, colours, and fonts. Leverage hosted verification pages with your URL. And build verification journeys through no-code configuration options.
Powering compliance with seamless video KYC verification
End-to-end Video KYC Service for global compliance
Intelligent Video KYC session
Face Verification
Match the live caller to the photo on their ID to reduce impersonation risk. Evidence is captured for review and audits.
ID & Address Verification
Validate government IDs and Proof of Address (PoA) simultaneously during the call.
AML Screening
Run sanctions/watchlist/PEP checks alongside Video KYC. Get results with reason codes for compliance review.
Consent Capture
Record user consent during the session with timestamps. Keep consent linked to the verification outcome.
Multi-Factor Authentication (OTP)
Send OTP to phone/email before or during the call to confirm channel ownership. Add security only when needed.
Monitoring & Operations
Enhanced Due Diligence (EDD)
Collect additional documents in-session for EDD and high-value actions. Reduce back-and-forth with users.
Portal Review & Reporting
Review sessions, evidence, and outcomes in one place. Support audits, QA, and investigations.
Flexible Integration For Your Stack
API / SDK Integrations
Embed Video-based KYC in your web/app flow and trigger sessions programmatically.
Configurable Journeys
Select from integrated verification services and build the Video KYC flow according to your compliance and business needs by region, use case.
Brandable Experience
Keep the vKYC UI aligned with your product so users trust the flow.
A CONSISTENT VIDEO KYC JOURNEY
How Video KYC Process Works
01
STEP 01
Start The Session
The user launches Video KYC and is connected to a trained KYC expert who guides them through the process.
02
STEP 02
Verify Identity Live
KYC expert confirms live presence of user and captures documents for ID and address verification on camera and validates key details.
03
STEP 03
Capture Consent
Handwritten or Printed consent is recorded in the live session with timestamps, creating clear, reviewable evidence for compliance.
04
STEP 04
Decision With Audit Trail
Receive a reason-coded pass/fail outcome and the full evidence pack via API or in the portal for reviews and audits.
TRUST ISN’T ONE-SIZE-FITS-ALL
Built For Regulated & High-Risk Businesses
Faster Remote Onboarding
Keep sign-up fully digital, and trigger Video KYC only when limits or risk rules require, confirming identity and capturing documents in one live session.
Verify Claims Before Approving Payouts
Confirm claimant identity and documents in a live session, creating a clear audit trail to reduce fraud and disputes.
Verify High-Risk Customers With Confidence
Add VideoIdent for EDD, high-value actions, and account changes, so onboarding stays fast and decisions stay audit-ready.
Confirm Age and Identity
Verify 18+ players during onboarding and step up checks for limit increases, capturing evidence to meet regulatory requirements.
SIM Activations and Number Porting
Use Video KYC for mandatory ID checks and step-up verification in high-risk cases, reducing SIM-swap fraud and securing device financing.
EDD for High-Value Activity
Use Video KYC for higher-risk onboarding and withdrawals, capturing consent and evidence to support AML controls.
Verify the Borrower
Reduce synthetic and impersonation fraud with live presence and face-to-ID checks, collecting required loan documents in one guided session.
Faster Remote Onboarding
Keep sign-up fully digital, and trigger Video KYC only when limits or risk rules require, confirming identity and capturing documents in one live session.
Verify Claims Before Approving Payouts
Confirm claimant identity and documents in a live session, creating a clear audit trail to reduce fraud and disputes.
Verify High-Risk Customers With Confidence
Add VideoIdent for EDD, high-value actions, and account changes, so onboarding stays fast and decisions stay audit-ready.
Confirm Age and Identity
Verify 18+ players during onboarding and step up checks for limit increases, capturing evidence to meet regulatory requirements.
SIM Activations and Number Porting
Use Video KYC for mandatory ID checks and step-up verification in high-risk cases, reducing SIM-swap fraud and securing device financing.
EDD for High-Value Activity
Use Video KYC for higher-risk onboarding and withdrawals, capturing consent and evidence to support AML controls.
Verify the Borrower
Reduce synthetic and impersonation fraud with live presence and face-to-ID checks, collecting required loan documents in one guided session.
Faster Remote Onboarding
Keep sign-up fully digital, and trigger Video KYC only when limits or risk rules require, confirming identity and capturing documents in one live session.
Verify Claims Before Approving Payouts
Confirm claimant identity and documents in a live session, creating a clear audit trail to reduce fraud and disputes.
Verify High-Risk Customers With Confidence
Add VideoIdent for EDD, high-value actions, and account changes, so onboarding stays fast and decisions stay audit-ready.
Confirm Age and Identity
Verify 18+ players during onboarding and step up checks for limit increases, capturing evidence to meet regulatory requirements.
SIM Activations and Number Porting
Use Video KYC for mandatory ID checks and step-up verification in high-risk cases, reducing SIM-swap fraud and securing device financing.
EDD for High-Value Activity
Use Video KYC for higher-risk onboarding and withdrawals, capturing consent and evidence to support AML controls.
Verify the Borrower
Reduce synthetic and impersonation fraud with live presence and face-to-ID checks, collecting required loan documents in one guided session.
Everything you need to know in one place
Frequently Asked Questions
When should I use Video KYC vs standard eKYC?
Use standard eKYC for low-risk onboarding, and Video KYC when regulations, policies or risk signals require higher assurance.
What checks are included in Shufti Video KYC?
Video KYC combines a guided live session with configurable checks. You can enable any combination of Shufti’s integrated services e.g., face, document, address, AML screening, consent capture, and MFA/OTP based on your compliance and business needs.
How does MFA/OTP work during the session?
An OTP is sent to the user’s phone or email to confirm control of the contact channel during the live session.
How does AML screening fit into Video KYC?
AML checks can run alongside identity verification to screen against sanctions/watchlists and return results with reason codes as part of the decision pack.
How does Shufti handle security and data protection?
Video KYC evidence and session data can be managed through controlled access, audit logs, and configurable retention, supporting internal compliance review and regulatory needs.
What do we receive after the session?
You receive a reason-coded pass/fail decision plus an audit-ready evidence pack (e.g., session artifacts, timestamps, and supporting data). Results can be delivered via API and reviewed in the portal for QA, compliance, and audits.
Turn high-risk onboarding into a fast, auditable live session
See how Shufti Video KYC combines trained experts and AI checks to deliver ~2-minute sessions with decision-ready outcomes and evidence for compliance
Designed for Identity, Fraud & Compliance at Scale
Resources
December 8, 2025
4 minutes read
Shufti Video KYC: Faster, Fraud Safe Onboarding
A hybrid identity verification solution combining live expert interviews with AI-powered checks to ensure compliant, fraud-safe remote onboarding.
Product Brief
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