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Change Back-Office Password

Shufti Pro back-office has a number of options when it comes to changing certain settings for the
account depending on the requirements.

These functionalities are available for both Test and Production environments.

  1. Log-in to Shufti Pro back-office using back-office credentials (Email and Password)
  2. Click on the “Settings” tab
  3. Select the option of “Change Password” from the opened tab

A dialogue box opens with the fields of “Current Password”, “New Password” and “Confirm Password”

  1. Enter the required information

Enter the required data in these fields and make sure “New Password” and “Confirm Password” fields
are the same

  1. Click on “Update Password”

After following the above-mentioned steps, the “New Password” is activated for the account and only
this will be accepted for log-in.

Access API keys (Test and Production)

Shufti Pro back-office has a number of options when it comes to changing settings for the account
depending on the requirements.

These functionalities are available for both Test and Production environments.

  1. Log-in to Shufti Pro back-office using back-office credentials (Email and Password),

On the top left corner make sure you have shifted to the desired environment (Test/Production). Make

sure you switch to the desired environment before proceeding.

  1. Click on the “Settings” tab,
  2. Select the option “API keys”,

A dialogue box opens displaying API keys. The user can simply copy the API keys for use.

  1. Click on the button next to the API keys to copy them.

Note: API keys are different for both Test and Production environments. Moreover, a user can change
the API secret key but it must be at least 32 characters.

Change Time-Zone

Shufti Pro back-office has a number of options when it comes to changing certain settings for
the account depending on the requirements.

These functionalities are available for both Test and Production environments.

Follow the below-mentioned steps to change timezone:

  1. Log-in to Shufti Pro back-office using back-office credentials (Email and Password)
  2. Click on the “Settings” tab
  3. Click on the option “Set Timezone”

A drop down list appears from which the user can set the timezone for verifications

  1. Click on “Update Timezone” to finalize the selection

In case the user updates the Timezone, all verification data is stored with respect to the time frame
of the selected region.

Enable 2 – Factor Authentication for Back-Office

Shufti Pro back-office has a number of options when it comes to changing certain settings for the
account depending on the requirements.

These functionalities are available for both Test and Production environments.

Follow the below-mentioned steps to enable 2-factor authentication:

  1. Log-in to Shufti Pro back-office using back-office credentials (Email and Password)
  2. Click on the “Settings” tab
  3. Click on the “Login with 2 Factor Authentication”
  4. From the two options, select “Enable” and click on “Update 2 FA settings”

Note: After enabling 2 Factor Authentication, the user is asked to enter the code sent to the email address
at the time of Login. The user can also disable 2FA authentication by selecting the “Disable” option.

Creating Secondary Users

Shufti Pro back-office has a number of options when it comes to changing certain settings for the
account depending on the requirements.

These functionalities are available for both Test and Production environments.

  1. Log-in to Shufti Pro back-office using back-office credentials (Email and Password),
  2. Click on the “Settings” tab,
  3. Select the “Secondary Users” tab,

On the top right corner, in the dialogue box click on the option “Add Secondary Account”. Upon
clicking the “Add Secondary Account” button, a dialogue box will appear. This is where the user has
to enter information regarding secondary users.

  1. Click on “Add Secondary Account”
  2. Enter the required information and select the desired services for allocating permissions.

Note: The secondary users are allowed to access features that are activated by the primary user.
These permissions can be changed by accessing details and editing them.

Access Secondary Account Details

Shufti Pro provides its clients with an option to add Secondary users associated with the primary
account. The primary account can assign permissions and other specifications of the secondary
users. Each secondary user has an email and password associated with it. There is a limit for the
number of secondary users for every account. As of now, it is set to 25.

Follow the steps below for accessing details and creating secondary users:

  1. Log-in to Shufti Pro back-office using back-office credentials (Email and Password),
  2. Click on the “Settings” tab,
  3. Select the “Login History” tab
  4. This tab shows the following details of associated account’s logs.


Name/Email
Browser
Device
IP address
Time

The user can search for secondary users using this tab. It shows the status, permissions and
actions against each secondary user.

Note: Primary users have an option to create up to 25 secondary accounts.