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Reports

In this section

Access Verification Details

Shufti back-office has an option to access verification details independent of the customers. This
tab displays data for all verifications. This verification data can be sorted by specifying certain
criteria. For this purpose, follow the steps given below:

  1. Log-in to Shufti back-office using back-office credentials (Email and Password)
  2. Click on the “Reports” tab

The user can specify some parameters of a verification for the purpose of classification and ease of
access. The parameters include:

  1.  Reference Number
  2.  Services
  3.  Email
  4.  Name
  5.  Business Name
  6.  Address
  7.  Country
  8.  DOB
  9.  Time
  10.  Type
  11.  Status

The feature for “Advanced Search” is also available in case the user wants to specify certain
characteristics of the verifications and sort them accordingly.

Advanced Search Parameters:

  1. Reference ID
  2. Email
  3. First Name
  4. Middle Name
  5. Last Name
  6. Full Name
  7. Phone Number
  8. Country
  9. Date of Birth
  10. Full Address
  11. Status
  12. Services
  13. Request Type
  14. Manually Changed Status
  15. Document Details
    • Document Number
    • Issue Date
    • Expiry Date
    • Document Type

Moreover, the icon next to “Advance Search” allows the user to set the time frame for verifications.
Upon clicking the “Advance Search” icon, the user is given a number of options for classifying the
verifications according to one’s needs.

After setting these parameters, click on the “Details” option next to the verification, under the
“Details” tab.

Note: All these filters can be applied simultaneously and can also be paired with the time frame filter.

Download Verification Details

Shufti back-office has an option to access verification details independent of the customers. This
tab displays data for all verifications.

This verification data can be sorted and downloaded by following the given steps:

  1. Log-in to Shufti back-office using back-office credentials (Email and Password)
  2. Click on the “Verifications” tab

The user can specify some parameters of a verification for the purpose of classification and ease of
access. These parameters include;

  1. Reference
  2. Services
  3. Email
  4. Company Name
  5. Company Registration Number
  6. Name on Document
  7. Name On Address Document
  8. Background Checks Name
  9. Address
  10. DOB
  11. Country
  12. Time
  13. Status
  14. Status Detail
  15. Last Verification Status Changed By
  16. Document Number
  17. Selected Type
  18. Declined Codes
  19. Nationality
  20. Face Match Score

After sorting the verifications that the user wants to download. Click on any of the two icons present
in the top right corner for options to download in, XLSX or CSV.

Click on “XLSX” or “CSV” to download verification details.

Note: The download file contains data of only selective verifications according to the applied filters for sorting.

Delete Verification Data

Shufti back-office has an option to access verification details independent of the customers. This
tab displays data for all verifications. This verification data can be sorted and downloaded by
following the given steps:

  1. Log-in to Shufti back-office using back-office credentials (Email and Password)
  2. Click on the “Verifications” tab

After opening the “Verifications” tab, the user can check boxes on the left hand side to select
verifications that need to be deleted.

Click on the “Delete” button on the right-hand side to delete the verification data.

This will delete the data for all verifications selected earlier.

Delete Multiple Verifications

Shufti back-office has an option to delete multiple verifications in one single attempt. By following the steps mentioned below, the user can delete the desired verifications from the reports tab:

  1. Log-in to Shufti back-office using back-office credentials (Email and Password)
  2. Click on the “reports” tab

After opening the “reports” tab, the user can check boxes on the left hand side to select verifications that need to be deleted.

Click on the “Delete” icon on the left-hand side to delete the verifications.
This will delete the data for all verifications selected earlier.

Change Verification Status

Shufti back-office has an option to access verification details independent of the customers. This
tab displays data for all verifications.

This verification data can be sorted and downloaded by following the given steps:

  1. Log-in to Shufti back-office using back-office credentials (Email and Password)
  2. Click on the “Verifications” tab

Open the “Details” tab against the verification for which you want to change the status. Clicking on
the “Details” button will open a window with verification details.

  1. Click on “Details”
  2. In verification details, scroll down to the “Services” tab

On the right corner, click on the “Change Status” button to change the verification status. Upon
clicking this button, a dialog box will appear. The content of this dialog box depends on the services used.

  1. Click on “Change Status”

The user can select the desired status of each check, click on “Update” to manually change the status.

  1. Select the desired status for each verification step (“Verify” or “Declined”) and click on “Update”.

Selecting the update status button will change the status of the verification. The user can change the
status multiple times following the same procedure.

Note: Updating the status of a verification from “Declined” to “Accepted” does not imply that Shufti has verified the uploaded document and vice versa.