The Top 10  Most Difficult Countries for Identity Verification

The Top 10  Most Difficult Countries for Identity Verification

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    Access Verification Details

    Shufti back-office has an option to access verification details independent of the customers. This
    tab displays data for all verifications. This verification data can be sorted by specifying certain
    criteria. For this purpose, follow the steps given below:

    1. Log-in to Shufti back-office using back-office credentials (Email and Password)
    2. Click on the “Reports” tab

    The user can specify some parameters of a verification for the purpose of classification and ease of
    access. The parameters include:

    1.  Reference Number
    2.  Services
    3.  Email
    4.  Name
    5.  Business Name
    6.  Address
    7.  Country
    8.  DOB
    9.  Time
    10.  Type
    11.  Status

    The feature for “Advanced Search” is also available in case the user wants to specify certain
    characteristics of the verifications and sort them accordingly.

    Advanced Search Parameters:

    1. Reference ID
    2. Email
    3. First Name
    4. Middle Name
    5. Last Name
    6. Full Name
    7. Phone Number
    8. Country
    9. Date of Birth
    10. Full Address
    11. Status
    12. Services
    13. Request Type
    14. Manually Changed Status
    15. Document Details
      • Document Number
      • Issue Date
      • Expiry Date
      • Document Type

    Moreover, the icon next to “Advance Search” allows the user to set the time frame for verifications.
    Upon clicking the “Advance Search” icon, the user is given a number of options for classifying the
    verifications according to one’s needs.

    After setting these parameters, click on the “Details” option next to the verification, under the
    “Details” tab.

    Note: All these filters can be applied simultaneously and can also be paired with the time frame filter.

    Download Verification Details

    Shufti back-office has an option to access verification details independent of the customers. This
    tab displays data for all verifications.

    This verification data can be sorted and downloaded by following the given steps:

    1. Log-in to Shufti back-office using back-office credentials (Email and Password)
    2. Click on the “Verifications” tab

    The user can specify some parameters of a verification for the purpose of classification and ease of
    access. These parameters include;

    1. Reference
    2. Services
    3. Email
    4. Company Name
    5. Company Registration Number
    6. Name on Document
    7. Name On Address Document
    8. Background Checks Name
    9. Address
    10. DOB
    11. Country
    12. Time
    13. Status
    14. Status Detail
    15. Last Verification Status Changed By
    16. Document Number
    17. Selected Type
    18. Declined Codes
    19. Nationality
    20. Face Match Score

    After sorting the verifications that the user wants to download. Click on any of the two icons present
    in the top right corner for options to download in, XLSX or CSV.

    Click on “XLSX” or “CSV” to download verification details.

    Note: The download file contains data of only selective verifications according to the applied filters for sorting.

    Delete Verification Data

    Shufti back-office has an option to access verification details independent of the customers. This
    tab displays data for all verifications. This verification data can be sorted and downloaded by
    following the given steps:

    1. Log-in to Shufti back-office using back-office credentials (Email and Password)
    2. Click on the “Verifications” tab

    After opening the “Verifications” tab, the user can check boxes on the left hand side to select
    verifications that need to be deleted.

    Click on the “Delete” button on the right-hand side to delete the verification data.

    This will delete the data for all verifications selected earlier.

    Delete Multiple Verifications

    Shufti back-office has an option to delete multiple verifications in one single attempt. By following the steps mentioned below, the user can delete the desired verifications from the reports tab:

    1. Log-in to Shufti back-office using back-office credentials (Email and Password)
    2. Click on the “reports” tab

    After opening the “reports” tab, the user can check boxes on the left hand side to select verifications that need to be deleted.

    Click on the “Delete” icon on the left-hand side to delete the verifications.
    This will delete the data for all verifications selected earlier.

    Change Verification Status

    Shufti back-office has an option to access verification details independent of the customers. This
    tab displays data for all verifications.

    This verification data can be sorted and downloaded by following the given steps:

    1. Log-in to Shufti back-office using back-office credentials (Email and Password)
    2. Click on the “Verifications” tab

    Open the “Details” tab against the verification for which you want to change the status. Clicking on
    the “Details” button will open a window with verification details.

    1. Click on “Details”
    2. In verification details, scroll down to the “Services” tab

    On the right corner, click on the “Change Status” button to change the verification status. Upon
    clicking this button, a dialog box will appear. The content of this dialog box depends on the services used.

    1. Click on “Change Status”

    The user can select the desired status of each check, click on “Update” to manually change the status.

    1. Select the desired status for each verification step (“Verify” or “Declined”) and click on “Update”.

    Selecting the update status button will change the status of the verification. The user can change the
    status multiple times following the same procedure.

    Note: Updating the status of a verification from “Declined” to “Accepted” does not imply that Shufti has verified the uploaded document and vice versa.