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VideoIdent
Remote Identification In A Single Live VideoIdent Session
Shufti’s VideoIdent delivers attended identity verification engineered for BaFin and FMA regulatory requirements. Connect users with trained VideoIdent experts, and replace branch visits with a compliant digital workflow at half the cost of legacy providers.
Request Demo
Reduce VideoIdent Operational Load
Step by Step Onboarding. Stronger Evidence.
24h
Integration
Time
65% 
Better User
Experience
50%
Lower
Costs
BUILT FOR HIGH-TRUST DECISIONS
Why Enterprises Choose Shufti's VideoIdent
Expert-Guided Sessions with Multilingual Support
A trained VideoIdent specialist guides each user through verification step-by-step, eliminating ambiguity and reducing abandonment. German and English language support removes barriers that cause friction at competitors.
Multi-Layered Fraud Detection
VideoIdent sessions are protected by AI-driven detection combined with expert human review. Frequency domain analysis and device forensics flag synthetic media and injection attacks. Behavioural biometrics detect unnatural movement patterns. Trained agents observe for deepfake indicators, coached responses, and impersonation signals in real time.
Regulator-Aligned VideoIdent
Engineered to satisfy jurisdictions where attended video identification is required or recognised. Built with trained VideoIdent experts, mandatory session recordings, explicit consent capture, and evidence artifacts aligned to BaFin requirements in Germany and FMA requirements in Austria.
Fully Brandable and No-Code Configurable
Maintain brand consistency with customisable UI: your logo, colours, fonts, and welcome & farewell messages on your domain. Build verification journeys through no-code configuration.
Unified, Configurable Verification Journey
Complete the full verification flow in one guided session: Consent Capture, Face & Document Verification, Address Verification, AML Screening against 1,700+ watchlists, and TAN/OTP session binding. Configure which services to include based on your specific regulatory requirements and risk policies.
NEXT-GEN IDENTITY PROOFING
Regulatory-Grade, Compliant VideoIdent
Intelligent VideoIdent Session
Consent Capture
Record explicit user consent for recording, data processing, and screenshots during the live session. Consent is captured verbally on camera with timestamp documentation. Both BaFin Circular 3/2017 and FMA Online-IDV Safeguards require explicit consent capture.
Face Verification
Match the live caller to the photo on their government-issued ID to eliminate impersonation risk. The VideoIdent expert confirms the face-to-ID comparison in real time, with a face comparison screenshot captured as evidence. Required under both BaFin and FMA frameworks.
ID & Address Verification
The agent guides document presentation, captures images of front, back, and security features while AI validates MRZ data and performs OCR extraction. Minimum three security features inspected per document (holograms, microprint, UV features). Required under BaFin VideoIdent framework.
Multi-Factor Authentication (TAN/OTP Binding)
Send a one-time password to the user's registered phone or email to confirm channel ownership and bind the session to the verified individual. This TAN/OTP step is mandatory for BaFin-supervised entities under Circular 3/2017, while FMA prefers it.
AML Screening
Execute real-time sanctions, watchlist, and PEP screening alongside identity verification. Screen against 1,700+ global watchlists. Results return with structured reason codes supporting compliance review.
Monitoring & Operations
Enhanced Due Diligence (EDD)
Collect additional documentation during the live session for high-risk customers, PEP matches, or elevated transaction thresholds. Reduce verification loops and customer friction while satisfying EDD requirements for regulated onboarding.
Portal Review & Reporting
Access all verification sessions, evidence artefacts, and outcomes in a centralised dashboard. Export structured reports with verification data, decision rationale, and evidence links. Full audit trail with user, timestamp, and action logging.
Flexible integration for your stack
API / SDK Integrations
Embed VideoIdent directly into your web or mobile application. Trigger sessions programmatically based on risk rules, customer tier, or transaction thresholds. Pull verification decisions, evidence packs, and structured data via API. Launch in days via Journey Builder.
Configurable Verification Journeys
Select from integrated verification services and construct the VideoIdent flow for your specific regulatory obligations. Configure by jurisdiction, use case, or risk tier.
Brandable Experience
Maintain complete brand alignment throughout verification. Users see your logo, your colours, your fonts, not a third-party vendor interface. White-label UI with custom domain support. Build trust by keeping the experience consistent with your product. Your brand, your customer relationship.
CONSISTENT VIDEOIDENT JOURNEY
How Shufti VideoIdent Works in Practice
01
STEP 01
Configure & Initiate
Merchant configures the verification journey according to their requirements. User launches the session and connects to a trained VideoIdent specialist. Explicit consent is captured on camera with timestamp before verification begins.
02
STEP 02
Capture & Verify
Specialist guides the user through live Face & Document capture. Additional checks execute based on journey configuration: AML screening, TAN/OTP session binding. All captures occur in a single guided session.
03
STEP 03
Authenticate & Validate
Multi-layer validation runs in parallel: AI analysis, document security checks, and MRZ checksum, while a trained expert assesses face-to-document match, behavioural signals, and coercion indicators.
04
STEP 04
Decision & Evidence
Verification completes with a pass/fail outcome, full evidence pack is generated, along with a structured decision rationale. Delivered via API or portal. Ready for audit, investigation, or regulatory examination.
TRUST ISN’T ONE-SIZE-FITS-ALL
Built For Regulated & High-Risk Businesses
Digital Onboarding with Step-Up Flexibility
Keep signup fully automated and trigger VideoIdent when transaction limits, PEP hits, or risk rules require elevated verification. Verify identity and capture documents in one guided session.
Trader Onboarding & Leverage Compliance
Verify trader identity before account activation and access to leveraged products. Use VideoIdent for high-risk trader profiles, leverage tier upgrades, re-KYC cycles, and account recovery.
Verify High-Risk Customers in Real Time
Deploy VideoIdent for enhanced due diligence, high-value transactions, and account recovery requiring elevated assurance. Keep standard onboarding automated while routing high-risk users to attended verification.
Verify Age and Identity Before First Play
Verify player identity with age confirmation captured on camera during onboarding. Use step-up verification for deposit limit increases, first withdrawal, and accounts flagged for multi-accounting review.
Step-Up Verification for High-Value Activity
Use VideoIdent as your step-up lane for high-value withdrawals, tier upgrades, and EDD escalations. Verify live presence and ID authenticity in one session.
Verify Borrowers Before Disbursement
Address synthetic identity fraud and impersonation risk with live presence and face-to-ID verification. Capture required documentation, including proof of address, income documents, and source of funds, in one guided session.
Verify Patient Identity Before Clinical Access
Verify patient identity before telemedicine consultations, health record access, or prescription authorisation. Capture verbal consent on camera with timestamp. Use for patient onboarding, controlled substance prescriptions, account recovery, & consent capture for clinical procedures or data sharing.
Digital Onboarding with Step-Up Flexibility
Keep signup fully automated and trigger VideoIdent when transaction limits, PEP hits, or risk rules require elevated verification. Verify identity and capture documents in one guided session.
Trader Onboarding & Leverage Compliance
Verify trader identity before account activation and access to leveraged products. Use VideoIdent for high-risk trader profiles, leverage tier upgrades, re-KYC cycles, and account recovery.
Verify High-Risk Customers in Real Time
Deploy VideoIdent for enhanced due diligence, high-value transactions, and account recovery requiring elevated assurance. Keep standard onboarding automated while routing high-risk users to attended verification.
Verify Age and Identity Before First Play
Verify player identity with age confirmation captured on camera during onboarding. Use step-up verification for deposit limit increases, first withdrawal, and accounts flagged for multi-accounting review.
Step-Up Verification for High-Value Activity
Use VideoIdent as your step-up lane for high-value withdrawals, tier upgrades, and EDD escalations. Verify live presence and ID authenticity in one session.
Verify Borrowers Before Disbursement
Address synthetic identity fraud and impersonation risk with live presence and face-to-ID verification. Capture required documentation, including proof of address, income documents, and source of funds, in one guided session.
Verify Patient Identity Before Clinical Access
Verify patient identity before telemedicine consultations, health record access, or prescription authorisation. Capture verbal consent on camera with timestamp. Use for patient onboarding, controlled substance prescriptions, account recovery, & consent capture for clinical procedures or data sharing.
Digital Onboarding with Step-Up Flexibility
Keep signup fully automated and trigger VideoIdent when transaction limits, PEP hits, or risk rules require elevated verification. Verify identity and capture documents in one guided session.
Trader Onboarding & Leverage Compliance
Verify trader identity before account activation and access to leveraged products. Use VideoIdent for high-risk trader profiles, leverage tier upgrades, re-KYC cycles, and account recovery.
Verify High-Risk Customers in Real Time
Deploy VideoIdent for enhanced due diligence, high-value transactions, and account recovery requiring elevated assurance. Keep standard onboarding automated while routing high-risk users to attended verification.
Verify Age and Identity Before First Play
Verify player identity with age confirmation captured on camera during onboarding. Use step-up verification for deposit limit increases, first withdrawal, and accounts flagged for multi-accounting review.
Step-Up Verification for High-Value Activity
Use VideoIdent as your step-up lane for high-value withdrawals, tier upgrades, and EDD escalations. Verify live presence and ID authenticity in one session.
Verify Borrowers Before Disbursement
Address synthetic identity fraud and impersonation risk with live presence and face-to-ID verification. Capture required documentation, including proof of address, income documents, and source of funds, in one guided session.
Verify Patient Identity Before Clinical Access
Verify patient identity before telemedicine consultations, health record access, or prescription authorisation. Capture verbal consent on camera with timestamp. Use for patient onboarding, controlled substance prescriptions, account recovery, & consent capture for clinical procedures or data sharing.
WHEN TO USE VIDEOIDENT
Frequently Asked Questions
What happens during a VideoIdent session?
A typical session takes 3-5 minutes: Customer joins via web or app Agent confirms consent to recording Customer presents ID document; agent inspects security features Agent verifies face matches document photo Customer confirms a one-time code (TAN/OTP) sent to their phone Session ends with pass/fail decision Your team receives a complete evidence pack: full video, ID images, face comparison, consent timestamp, and verification report.
What evidence do we receive after each session?
Every session produces a complete evidence pack: Full video recording of the session ID document images (front, back, security features) Face comparison screenshot Timestamped consent capture TAN/OTP confirmation (for BaFin flows) Structured verification report with decision and rationale Access everything via API or dashboard. When an auditor asks for verification #47,293 from 18 months ago, you can produce it in minutes.
What operating hours are available?
24/7 availability is available. Standard hours are 8:00–22:00 CET; extended or round-the-clock coverage can be configured based on your needs. For crypto, forex, and other markets with global users, 24/7 ensures verification doesn't become a conversion bottleneck outside business hours.
Can we use our own verification agents instead of Shufti's?
Yes. Three options: Shufti agents: We provide trained specialists Your agents: Your team uses our platform and tools Hybrid: Shufti’s agents work alongside your agents team This flexibility matters if your compliance model requires in-house control or if you have existing staff you want to retain.
Does VideoIdent detect deepfakes?
Shufti's VideoIdent combines AI detection layers with human expert review. Automated systems analyse frequency patterns, device signatures, and behavioural biometrics to flag synthetic media. The trained agent then assesses real-time behaviour, conversation dynamics, and document handling.
No system guarantees 100% detection, but layered technology plus human judgement is designed to catch what automation-only approaches miss.How is Shufti’s VideoIdent priced?
Per session: Starts as low as €5 Setup fee: €0 Volume tiers: Available for higher volumes Compare this to typical market pricing of €10–15 per session plus €5,000–10,000 setup fees. We're confident in side-by-side comparison: same evidence quality, same compliance alignment, lower cost.
Why is Shufti's pricing lower than competitors?
We don't charge premium prices to subsidise enterprise sales overhead or setup fees that amortise over years. Our unit economics work at €5 because we built for efficiency, not legacy pricing models.
Ask for an evidence pack comparison. If the output quality matches at half the price, the value is clear.How long does implementation take?
Days, not months. API/SDK integration is straightforward with comprehensive documentation. A no-code Journey Builder lets you configure flows without engineering resources. Most clients launch a pilot within 1-2 weeks.
Can we run Shufti alongside our existing provider?
Yes. Many clients start Shufti as a secondary lane—step-up verification, overflow during peaks, or specific use cases—before considering broader adoption. Run both providers in parallel. Compare evidence quality, completion rates, queue times, and user feedback. Make the decision based on data.
How do we get started?
Request a demo. We'll show you the VideoIdent flow, walk through the evidence pack, and discuss configuration for your specific use case and regulatory environment. No commitment required to see it work.
Turn high-risk onboarding into An auditable live session
See how Shufti VideoIdent combines trained VideoIdent experts and AI-powered checks to deliver the fastest verification times in market with decision-ready outcomes and evidence for compliance.
DESIGNED FOR IDENTITY, FRAUD & COMPLIANCE AT SCALE
Resources
December 9, 2025
4 minutes read
Shufti VideoIdent: Faster, Fraud Safe Onboarding
Expert-led video identity verification with audit-ready evidence for regulated businesses in DACH markets.
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