Bank of Ireland Warns Customers of Rise in Phone Call and Text Scams

  • Richard Marley
  • November 02, 2022
  • 2 minutes read
  • 623

Bank of Ireland has warned clients of a surge in phone calls and text message scams. As per the fraud prevention team, such scammers would contact customers in order to get their bank details for defrauding them.

The bank reports that during the past two weeks, there have been 40% more cases of confirmed text and telephonic call scams than there were in the last month. The bank claimed that callers are receiving texts with the Bank of Ireland logo urging them to await a call.

If the client answers the phone, the fraudster will attempt to get their credit card information and swipe a ‘fake notification’ to update the procedure on their application, which is basically the moment that their money is stolen.

Another trick is to send phony messages with the An Post or HSE texts that link to ‘phishing’ sites that steal debit or credit card information as well as user login information.

As per Edel McDermott, Bank of Ireland’s Head of Fraud, “fraudsters are becoming increasingly persistent in their attempts to steal people’s money. Fraudulent text messages are now being followed up by phone calls from fraudsters to convince people to hand over their details.”

“Be vigilant if you receive a phone call from someone claiming to be from your bank, credit card company, or another company you may trust – even if you get a text first that tells you to expect the call. No matter what story you are told, do not give away your card, account, or banking details. End the call immediately and do not call the number back if you are suspicious.”

“And remember, do not click on links or call any numbers you receive in a text message. You can call your bank using the number on the back of your card or a listed phone number.”

Suggested Read: Ireland’s Central Bank Found Gaps in Anti-Money Laundering Compliance Practices