Malaysia Aims for 95% Public Service Integration With MyDigital ID By 2030

Malaysia plans to integrate 95% of federal government services with MyDigital ID, the country’s digital identity framework, by 2030 as part of a broader push to expand online public services, government officials said.

The initiative is intended to make MyDigital ID the primary method for Malaysians to access government services, enabling authentication across a wide range of services through a single digital credential, according to statements cited by local and international media.

According to officials, services to be covered under the programme include passport applications, civil registration, social welfare programmes, local council transactions, public housing, and government payments. The integration will be implemented in stages, and more extensive integration will start in 2026.

The reported figures show MyDigital ID, which started out as a voluntary system, registered approximately 6.4 million users by the end of 2025, and an average of around 50,000 new users were registered every day. Authorities have said the system is not mandatory, though certain services would primarily rely on it as digital delivery expands.

The digital identity platform is designed to serve as a secure authentication layer rather than a centralised data repository. Government officials declared that the personal data of the citizens would be safe in the databases of relevant government agencies, while the MyDigital ID platform would only act as a verification layer for local or international transactions.

The country’s digital identity rollout forms part of its broader national digitalisation strategy under the 13th Malaysia Plan, which targets a significant shift in public services delivery through online platforms by the end of the decade. Officials have said the move is aimed at improving the efficiency of government service, reducing administrative costs, and simplifying access for citizens.

The government also plans to align MyDigital ID with the MyGOV Malaysia portal, a single digital gateway intended to consolidate access to federal services. Authorities have said this move would result in the reduction of complexities involved in government procedures, such as the need for multiple logins and manual identity checks across agencies.

The expansion of private sector participation is also expected. Telecommunications providers have initiated the integration of MyDigital ID for SIM card registration, and officials have said financial services, utilities, and tourism-related platforms could follow.

Digital identity programmes have drawn scrutiny globally over concerns related to data protection, cybersecurity, and the consent of users. Malaysian authorities have indicated that privacy rules are incorporated into the system and that participation is optional, although the debate on privacy can be seen in public discourse as integration expands.

Malaysia is no exception and becomes part of a stream of countries interested in applying digital identity frameworks to modernise state-level administration. Analysts have observed that the massive use would depend on the popular trust, regarding digitalization, the technical interoperability among agencies, and the steady implementation during the next several years.

The government has not reported specific cost estimates of the entire integration programme, but reported that it would keep track of progress by means of annual digital transformation benchmarks up to 2030.