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Telecom Identity Verification
Secure every SIM event with one identity layer
Verify subscribers across SIM activation, eSIM issuance, SIM swap, number porting and mobile money onboarding. Shufti brings document checks, biometrics, AML screening and audit records into one platform.
Shufti Verification Coverage
Built for every telecom verification flow
- 240+Regions actively processed
- <15sDocument processing time
- 4,000+Watchlists for AML screening
Trusted by Leading Digital Enterprises Worldwide
Why Telecom Operators Choose Shufti
Every telecom risk. One Shufti solution.
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Forged identities at SIM registration
SIM registration is mandatory in 160+ countries. Fraudsters can still use stolen data, forged IDs or synthetic identity details to activate prepaid, postpaid or eSIM accounts.
Shufti solution
Document Verification checks ID authenticity. Face Verification confirms the person is present. NFC adds chip-level assurance where supported.
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SIM swap attacks that drain customer accounts
UK SIM swap fraud reports surged 1,055% year on year. Stolen personal data can pass weak support questions and move a victim number to another SIM or device.
Shufti solution
Biometric re-authentication adds a live face check before swap, replacement, porting or recovery requests move forward.
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Mobile wallets carry bank-level AML risk
Telecom fraud losses are estimated at $41.82B annually. When a telecom operator also runs wallets or transfers, subscriber identity risk becomes financial crime risk.
Shufti solution
AML Screening checks sanctions, PEPs, RCAs and adverse media. Ongoing Monitoring flags list changes after onboarding.
Verification at every stage of the telecom lifecycle
SIM Activation
Forged or altered documents
A subscriber submits a manipulated document to activate a prepaid SIM.
How Shufti solves it
Document Verification runs forensic checks across integrity, image properties, templates, similarity, AI artefacts and document validity.
Stolen identity data
A fraudster enters breached personal data that looks valid in a form.
How Shufti solves it
Face Verification and eIDV add independent checks before the SIM is activated.
NFC chip verification required
Some high-assurance journeys need stronger evidence than an ID photo.
How Shufti solves it
NFC Verification reads issuer-signed chip data from supported passports and national IDs.
Docless market support
A market supports database or eID checks instead of document upload.
How Shufti solves it
eIDV can verify identity against authoritative digital sources where coverage is available.
eSIM Issuance
Remote issuance fraud
A criminal requests an eSIM without entering a store.
How Shufti solves it
Face Verification checks that a live person is present before the eSIM request is approved.
Compromised account login
A valid password is used from a device that does not belong to the subscriber.
How Shufti solves it
Biometric Face Authentication adds a face check to protect high-risk changes.
Proxy and emulator detection
The session comes from a suspicious device, proxy or emulator.
How Shufti solves it
Device Fingerprinting can flag the environment and route the user into a stronger check.
Camera injection attack
A synthetic or replayed camera stream is used during verification.
How Shufti solves it
Secure Capture and liveness checks help detect manipulated capture environments.
SIM Swap and Replacement
Caller impersonation
A fraudster uses personal details to pass call-centre questions.
How Shufti solves it
Shufti replaces knowledge-based checks with live biometric proof.
OTP bypass attempt
After a successful swap, the attacker can receive SMS codes sent to the victim number.
How Shufti solves it
Biometric re-authentication checks the real subscriber before the number moves.
Deepfake and replay detection
A remote attacker presents a fake face or replayed video.
How Shufti solves it
Face Verification uses liveness and spoof checks before a result is accepted.
Repeat fraud attempts
Multiple swap attempts appear from the same device, branch or support path.
How Shufti solves it
Fraud Hub and Case Management help review linked events with evidence attached.
Number Porting
Fraudulent port-out request
A criminal tries to move the victim number to a different carrier.
How Shufti solves it
Document and face checks verify the subscriber before the port request advances.
Disputed port requests
The customer later says they did not approve the transfer.
How Shufti solves it
Case Management keeps the decision context, checks, timestamps and review trail together.
Market-specific compliance
Porting rules can differ by country, account type or channel.
How Shufti solves it
Journey Builder can route requests into different verification steps based on risk and jurisdiction.
Dealer-assisted port fraud
A store or dealer submits a port request with weak evidence.
How Shufti solves it
Secure capture and review workflows help standardise evidence before approval.
Account Recovery
Stolen credentials used as proof
A fraudster knows the customer name, address and date of birth.
How Shufti solves it
Face Verification adds live presence and biometric match to the recovery decision.
New device high-risk signal
The recovery request comes from a device the account has not used before.
How Shufti solves it
Device Fingerprinting can trigger stronger verification before access is restored.
High-value account recovery
A postpaid, business or mobile money linked account requests recovery.
How Shufti solves it
Biometric Face Authentication and MFA can add step-up checks before sensitive changes.
Escalated verification required
The request fails automated checks but still needs review.
How Shufti solves it
Case Management keeps the identity evidence and reviewer decision in one place.
Dealer-Assisted Registration
Low-quality document capture
A dealer uploads blurred documents or incomplete selfies.
How Shufti solves it
Secure Capture guides document and selfie collection for cleaner evidence.
Dealer fraud and collusion
A branch or agent repeatedly submits suspicious activations.
How Shufti solves it
Case Management helps review linked records by agent, store or device.
Duplicate SIM activation
The same person attempts multiple SIMs using variations in identity data.
How Shufti solves it
Face Verification and document checks help identify repeated enrolment patterns.
Audit trail and evidence
A regulator asks why a SIM was approved.
How Shufti solves it
Structured verification records support audit and review without scattered files.
Mobile Money Onboarding
Money mule account opening
A user opens a wallet to move illicit funds.
How Shufti solves it
KYC combines document and biometric proofing with AML screening at onboarding.
Sanctioned subscriber detected
An applicant matches a sanctions, PEP or RCA record.
How Shufti solves it
AML Screening flags the match and keeps the review trail for compliance teams.
Thin-file identity risk
A user has limited data history or inconsistent records.
How Shufti solves it
Shufti can combine document, face and database checks in the same journey.
Risk-based wallet controls
Higher wallet limits require stronger controls than basic registration.
How Shufti solves it
Journey logic can add enhanced checks for higher-risk wallet tiers.
High-Risk Mobile Transactions
Suspicious transaction pattern
A user sends repeated or structured transfers that need review.
How Shufti solves it
Transaction Monitoring can surface suspicious patterns for escalation.
Real-time risk status change
A clean customer becomes sanctioned or politically exposed after onboarding.
How Shufti solves it
Ongoing Monitoring re-screens records and alerts teams to list changes.
Step-up verification at payout
A high-value withdrawal or transfer needs fresh identity proof.
How Shufti solves it
Face Verification can be added before the transaction moves forward.
Escalation to review team
A transaction alert needs a human decision.
How Shufti solves it
Case Management keeps the identity, AML and transaction context together.
Ongoing Subscriber Monitoring
New sanctions hit detected
A subscriber appears on a sanctions or watchlist after approval.
How Shufti solves it
Ongoing Monitoring flags the change for compliance review.
Expired identity document
The document or subscriber record needs renewal.
How Shufti solves it
Face Verification and document checks can support re-verification.
Repeat high-risk activity
The same subscriber requests swap, recovery and porting within a short period.
How Shufti solves it
Case Management helps connect the events into one review record.
Audit-ready evidence
Compliance needs to explain past subscriber decisions.
How Shufti solves it
Structured records show checks performed, results returned and review actions taken.
What Shufti delivers for every team
Combine document, biometric, AML and review workflows into one verification stack that supports every telecom team across activation, porting, recovery and mobile money journeys.
Compliance
Maintain consistent KYC and AML evidence across activation, porting, recovery and wallet journeys.
Fraud and Risk
Stop impersonation at high-risk SIM events before the number becomes an attack path.
Product
Verify genuine subscribers with shorter, risk-based journeys instead of one heavy flow for every user.
Engineering
Connect document, biometric, AML and review workflows through one API and one audit trail.
Don’t just take our word for it, hear from our customers
The Confidence Our Clients Share
The future of digital identity is defined by trust, interoperability, and regulatory alignment, so our partnership with Shufti reinforces DevCode Identity’s commitment to supporting our global customers with the most secure, best-in-class, compliant identity verification solutions available today.
Combining our Conversion Driven Compliance Orchestration Platform with Shufti’s global KYC and IDV capabilities allows our customers not only to navigate complex regulatory demands but also to maintain a seamless customer onboarding experience with the highest achievable conversion rates.
We’re proud to continue our partnership with Shufti as we expand into new jurisdictions.
Shufti’s verification technology not only strengthens our compliance framework but also ensures our players enjoy a smooth, secure onboarding experience.
We ain to offer our clients and their traders the very best tools with which to do their jobs, we’re excited to be able to work with Shufti.
They’re a leading company, and we’re looking forward to offering their solutions to our clients through our CRM.
The relationship with Shufti was born out of frustration with an existing provider, so we started our discussion with Shufti.
The response time was excellent, from the start of speaking to sales to getting up and running with the demo.
Everything you need to know in one place
Questions telecom buyers ask
Number porting lets a subscriber keep the same phone number while moving it to another mobile operator. It should be verified because a fraudulent port can give an attacker control of calls, SMS codes and recovery messages linked to that number.
SIM activation checks who is joining the network. SIM swap checks whether the existing account holder is really requesting control of an active number. Swap, replacement and recovery flows need step-up verification because the number may already protect bank, wallet and email accounts.
Use it for SIM activation, eSIM issuance, dealer-assisted registration, mobile money onboarding and high-risk account recovery where a government-issued ID must be checked for authenticity.
Use it when the operator needs to confirm that the live person matches the identity or account holder. This matters for SIM swap, SIM replacement, eSIM issuance, number porting, account recovery and step-up checks before high-risk mobile money actions.
eIDV is useful where database checks or national eID schemes can verify a subscriber without asking for a document upload. It can reduce friction for eligible low-risk flows while allowing stronger checks when risk increases.
AML Screening is included because many telecom operators also offer mobile money, wallets, transfers or payment-linked services. These flows need sanctions, PEP, RCA and adverse media checks, plus ongoing monitoring after onboarding.
Shufti can keep structured verification records such as document checks, biometric results, liveness outcome, AML result, timestamps, reason codes and review status. This helps teams explain why a SIM, porting or wallet decision was approved, rejected or escalated.
Yes. Telecom teams can configure different checks for app, web, dealer, store and support journeys. Low-risk flows can stay lighter, while high-risk events can trigger document, face, NFC, AML or manual review steps.
Start verifying subscribers with Shufti
Review how Shufti can verify subscribers, secure high-risk SIM events and support mobile money AML without adding separate vendors for every flow.