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Case Management

Investigate Alerts From One Back Office Workspace

Decision-ready alerts with match signals, an immutable audit log, and continuous monitoring across sanctions, role changes, and adverse media. Console, API, webhook, or email delivery.

Europe’s First iBeta Level 3 Certified Liveness Provider

Fraud Hub case review — multi-layer risk signals showing injection attack, device intelligence, document forensics, and biometric liveness correlated in one verification session
Capture Quality You Can Verify

Measured Across Real User Traffic

60%
Faster Alert Resolution
4K+
AML Watchlists Screened
215+
Sanctions Regimes Covered
100%
Decision Audit Trail Coverage
Trusted By 2000+ Clients Worldwide
cashew gemone HERO Gaming Bitget IronFX PENN National Rakuten Witzeal Noteris banxy
Built Into the Back Office

The Investigation Surface Behind Every Decision

Match Signals

Match Signals

Role, tenure, source, and sanction summary surfaced at alert level. The reason the record matched is visible before the analyst opens the case file.

Decision Audit Log

Decision Audit Log

Every action timestamped and user-attributed. Alert receipt, review, escalation, override, decision, SAR filing. Tamper-evident. Exportable on demand.

Rescreening Cadence

Rescreening Cadence

Per-profile and per-source rescreening frequency. Continuous monitoring picks up sanctions designations, role changes, and adverse media as they break.

Alert Delivery Channels

Alert Delivery Channels

Console for analysts inside the back office. API for core platform integration. Webhooks for real-time push to internal systems. Email for non-login stakeholders.

Embedded Screening

Embedded Screening

AML screening can be embedded directly into onboarding flows, core banking systems, or existing case-management environments using the same data model and audit chain.

From Capture to Clean Verification Record

From Alert Receipt to Decision Inside the Back Office

01

STEP 01

Alert Intake

Alerts enter a unified queue with automatic prioritization.

02

STEP 02

Investigation Workspace

Analysts review matches, customer data, and alert history in one workspace.

03

STEP 03

Case Escalation & Decision Logging

Cases follow configured workflows and decisions are recorded with full audit tracking.

04

STEP 04

Audit & Reporting

Audit logs and SAR-ready exports are generated on demand.

Book Personalized Demo

Trust, built-in. From first verification to every future interaction

One Platform. Full Identity Lifecycle

User Verification

Onboard and authenticate legitimate users in seconds

Business Onboarding

Perform global KYB and due diligence with confidence

Authentication

Detect and block fraud at every touchpoint

monitoring & Compliance

Proactively manage risk and maintain regulatory compliance

User Verification

Onboard and authenticate legitimate users in seconds.

Face Verification

Confirm user identity and prevent spoofing with advanced 3D liveness detection and face verification.

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Address Verification

Instantly confirm a user's address from utility bills, bank statements, and other documents against global database.

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Document Verification

Instantly verify government-issued identity documents from over 230 countries and territories.

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Age Verification

Reliably verify user age to meet regulatory requirements and protect your platform.

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VideoIdent

Conduct real-time, agent-led identity verification through live video interviews for high-assurance KYC.

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Fast ID

Achieve near-instant identity verification for low-risk users using minimal data points.

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eIDV

Confirm user details against trusted government and financial data sources for added confidence.

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NFC Verification

Read the secure chip in a passport with a simple phone tap for the highest identity assurance.

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Consent Verification

Capture clear proof that your users agree to be verified, building trust and ensuring compliance.

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Business Onboarding

Perform global KYB and due diligence with confidence

Business Verification

Automate the verification of business entities by checking data from global corporate registries.

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Due Diligence

Streamline your enhanced due diligence process with customizable risk assessment and data collection.

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Investor Verification

Securely verify the identity and accreditation status of investors for your platform.

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E-Signature

Finalise agreements and sign up new users with secure, legally binding e-signatures.

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Authentication

Detect and block fraud at every touchpoint.

Behavioural Biometrics

Silently confirm it’s your user based on their unique interaction patterns.

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Device Intelligence

Identify devices in real-time by analysing unique attributes to block fraud.

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Multi-Factor Authentication

Add a critical layer of security to user logins and high-risk actions.

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monitoring & Compliance

Proactively manage risk and maintain regulatory compliance with continuous user and transaction monitoring.

AML Screening

Screen users and businesses against global sanctions, PEPs, and adverse media watchlists in real-time.

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User Risk Assessment

Generate dynamic risk scores for every user based on their profile, behavior, and transaction history.

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Transaction Screening

Monitor financial transactions in real-time to detect and block illicit or fraudulent activity.

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Industry Playbook

Bonus Abuse hits every sector differently

Trusted Sellers, Repeat Fraud Blocked

Verify the seller is real at onboarding, then prevent re-joins with duplicate detection and optional 1:N matching across the marketplace.

Don't just take our word for it, hear from our customers

The Confidence Our Clients Share

The future of digital identity is defined by trust, interoperability, and regulatory alignment, so our partnership with Shufti reinforces DevCode Identity's commitment to supporting our global customers with the most secure, best-in-class, complaints identity verification solutions available today.

Combining our Conversion Driven Compliance Orchestration Platform with Shufti's global KYC and IDV capabilities allows our customers not only to navigate complex regulatory demands but also to maintain a seamless customer onboarding experience with the highest achievable conversion rates.

Mark Knighton
Chief Global Development Officer - Global Alliances, DevCode
Trusted. Verified. Awarded

Industry Recognition & Awards

Frequently Asked Questions

Where do alerts surface inside the back office?

In the unified queue inside the Case Management workspace. Sanctions, PEP, RCA, adverse media, and transaction alerts arrive in one stream with priority scoring and assignment.

What match signals are visible on an alert?

Role, tenure, source, and sanction summary. The signals appear at alert level so the reason for the match is visible before the case file opens.

How is alert delivery configured?

Console, API, webhooks, or email. Channels can be combined per profile or per dataset. Webhook delivery streams alerts and decisions in real time to internal systems.

Is the audit log tamper-evident and exportable?

Yes. Every action is logged with user attribution and timestamp. The log is queryable on demand and exports in supervisor-accepted format.

How is rescreening cadence configured?

Per profile and per source. Frequency, included sources, and continuous-monitoring scope are configurable from the back office without engineering involvement.

Can AML screening be embedded into existing systems?

Yes. Many customers embed screening into onboarding flows or existing case-management systems using API and webhooks. The audit chain is preserved across the integration.

How are SARs generated?

Suspicious Activity Reports generate directly from the case interface, pre-populated from the audit-log content. Identity context, screening evidence, and decision rationale carry into the report automatically.

Investigate Every Alert With Full Context in One Workspace

Move from fragmented AML alerts to decision-ready investigations with match signals, audit trails, and unified monitoring across all channels.