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VideoIdent
Remote Identification In A Single Live VideoIdent Session
Shufti’s VideoIdent delivers attended identity verification engineered for BaFin and FMA regulatory requirements. Connect users with trained VideoIdent experts, and replace branch visits with a compliant digital workflow at half the cost of legacy providers.
Reduce VideoIdent Operational Load
Why Enterprises Choose Shufti’s VideoIdent
Regulator-Aligned VideoIdent
Engineered to satisfy jurisdictions where attended video identification is required or recognised. Built with trained VideoIdent experts, mandatory session recordings, explicit consent capture, and evidence artefacts aligned to BaFin requirements in Germany and FMA requirements in Austria.
Expert-Guided Sessions with Multilingual Support
A trained VideoIdent specialist guides each user through verification step-by-step, eliminating ambiguity and reducing abandonment. German and English language support removes barriers that cause friction at competitors.
Unified, Configurable Verification Journey
Complete the full verification flow in one guided session: Consent Capture, Face & Document Verification, Address Verification, AML Screening against 1,700+ watchlists, and TAN/OTP session binding. Configure which services to include based on your specific regulatory requirements and risk policies.
Fully Brandable and No-Code Configurable
Maintain brand consistency with customisable UI: your logo, colours, fonts, and welcome & farewell messages on your domain. Build verification journeys through no-code configuration.
Multi-Layered Fraud Detection
VideoIdent sessions are protected by AI-driven detection combined with expert human review. Frequency domain analysis and device forensics flag synthetic media and injection attacks. Behavioural biometrics detect unnatural movement patterns. Trained agents observe for deepfake indicators, coached responses, and impersonation signals in real time.
NEXT-GEN IDENTITY PROOFING
Regulatory-Grade, Compliant VideoIdent
Integrated Services
Consent Capture
Record explicit user consent for recording, data processing, and screenshots during the live session. Consent is captured verbally on camera with timestamp documentation. Both BaFin Circular 3/2017 and FMA Online-IDV Safeguards require explicit consent capture.
Face Verification
Match the live caller to the photo on their government-issued ID to eliminate impersonation risk. The VideoIdent expert confirms the face-to-ID comparison in real time, with a face comparison screenshot captured as evidence. Required under both BaFin and FMA frameworks.
ID & Address Verification
The agent guides document presentation, captures images of front, back, and security features while AI validates MRZ data and performs OCR extraction. Minimum three security features inspected per document (holograms, microprint, UV features). Required under BaFin VideoIdent framework.
Multi-Factor Authentication (TAN/OTP Binding)
Send a one-time password to the user's registered phone or email to confirm channel ownership and bind the session to the verified individual. This TAN/OTP step is mandatory for BaFin-supervised entities under Circular 3/2017, while FMA prefers it.
AML Screening
Execute real-time sanctions, watchlist, and PEP screening alongside identity verification. Screen against 1,700+ global watchlists. Results return with structured reason codes supporting compliance review.
Monitoring & Operations
Enhanced Due Diligence (EDD)
Collect additional documentation during the live session for high-risk customers, PEP matches, or elevated transaction thresholds. Reduce verification loops and customer friction while satisfying EDD requirements for regulated onboarding.
Portal Review & Reporting
Access all verification sessions, evidence artefacts, and outcomes in a centralised dashboard. Export structured reports with verification data, decision rationale, and evidence links. Full audit trail with user, timestamp, and action logging.
Flexible Integration for Your Stack
API / SDK Integrations
Embed the VideoIdent API directly into your web or mobile application. Trigger sessions programmatically based on risk rules, customer tier, or transaction thresholds. Pull verification decisions, evidence packs, and structured data via API. Launch in days via Journey Builder.
Configurable Verification Journeys
Select from integrated verification services and construct the VideoIdent flow for your specific regulatory obligations. Configure by jurisdiction, use case, or risk tier.
Brandable Experience
Maintain complete brand alignment throughout verification. Users see your logo, your colours, your fonts, not a third-party vendor interface. White-label UI with custom domain support. Build trust by keeping the experience consistent with your product. Your brand, your customer relationship.
CONSISTENT VIDEOIDENT JOURNEY
How Shufti VideoIdent Works in Practice
01
STEP 01
Configure & Initiate
Merchant configures the verification journey: selects checks (face, document, address, AML screening). User launches the session and connects to a trained VideoIdent specialist. Explicit consent is captured on camera with timestamp before verification begins.
02
STEP 02
Capture & Verify
Specialist guides the user through live capture: face verification with liveness, ID document front and back, address document if required. Additional checks execute based on journey configuration: AML screening, TAN/OTP session binding. All captures occur in a single guided session.
03
STEP 03
Authenticate & Validate
Multi-layer validation runs in parallel. AI analysis: deepfake detection, behavioural biometrics, document authenticity. Document checks: 3+ security features, MRZ checksum, hologram and watermark inspection, tampering detection. Expert assessment: face-to-document match, behavioural signals, coercion indicators, document handling observation.
04
STEP 04
Decision & Evidence
Verification completes with pass/fail outcome. Full evidence pack generated: session recording, captured images, face comparison, consent timestamp, forensic analysis summary, expert notes, and structured decision rationale. Delivered via API or portal. Ready for audit, investigation, or regulatory examination.
Single API, Seamless Integration
Build fully customisable verification flows with seamless backend integration.
- Gain full control by customising verification flows end-to-end.
- Integrate seamlessly with your backend for quick implementation.
- Design flexible verification journeys tailored to your users.
Launch a native verification experience in your mobile app within minutes.
- Launch native verification within minutes on iOS or Android.
- Use ready-made UI with camera, capture, and real-time feedback.
- Customise flows to fit seamlessly into your mobile app.
With KYC Journey Builder, create personalised verification journeys without writing a single line of code.
- Customise your journey effortlessly with drag-and-drop functionality.
- Instantly see how your verification flow looks for your users.
- Easily connect with Hosted Verification for a consistent, branded experience.
Run Shufti within your own identical-capability infrastructure for maximum data control and privacy.
- Keep all sensitive information in-house to meet strict governance and data residency requirements.
- Keep sensitive information fully private and secure in-house.
- Deploy in highly regulated sectors without compromising compliance.
TRUST ISN'T ONE-SIZE-FITS-ALL
Built for Regulated & High-Risk Businesses
Fake Sellers Before the First Listing
Deploy VideoIdent for enhanced due diligence, high-value transactions, and account recovery requiring elevated assurance. Keep standard onboarding automated while routing high-risk users to attended verification.
Don’t just take our word for it, hear from our customers
The Confidence Our Clients Share
The future of digital identity is defined by trust, interoperability, and regulatory alignment, so our partnership with Shufti reinforces DevCode Identity’s commitment to supporting our global customers with the most secure, best-in-class, compliant identity verification solutions available today.
Combining our Conversion Driven Compliance Orchestration Platform with Shufti’s global KYC and IDV capabilities allows our customers not only to navigate complex regulatory demands but also to maintain a seamless customer onboarding experience with the highest achievable conversion rates.
We’re proud to continue our partnership with Shufti as we expand into new jurisdictions.
Shufti’s verification technology not only strengthens our compliance framework but also ensures our players enjoy a smooth, secure onboarding experience.
We ain to offer our clients and their traders the very best tools with which to do their jobs, we’re excited to be able to work with Shufti.
They’re a leading company, and we’re looking forward to offering their solutions to our clients through our CRM.
The relationship with Shufti was born out of frustration with an existing provider, so we started our discussion with Shufti.
The reponse time was excellent, from the start of speaking to sales to getting up and running with the demo.
WHEN TO USE VIDEOIDENT
Frequently Asked Questions
What happens during a VideoIdent session?
A typical session takes 3-5 minutes: Customer joins via web or app Agent confirms consent to recording Customer presents ID document; agent inspects security features Agent verifies face matches document photo Customer confirms a one-time code (TAN/OTP) sent to their phone Session ends with pass/fail decision Your team receives a complete evidence pack: full video, ID images, face comparison, consent timestamp, and verification report.
What evidence do we receive after each session?
Every session produces a complete evidence pack: Full video recording of the session ID document images (front, back, security features) Face comparison screenshot Timestamped consent capture TAN/OTP confirmation (for BaFin flows) Structured verification report with decision and rationale Access everything via API or dashboard. When an auditor asks for verification #47,293 from 18 months ago, you can produce it in minutes.
What operating hours are available?
24/7 availability is available. Standard hours are 8:00–22:00 CET; extended or round-the-clock coverage can be configured based on your needs. For crypto, forex, and other markets with global users, 24/7 ensures verification doesn't become a conversion bottleneck outside business hours.
Can we use our own verification agents instead of Shufti's?
Yes. Three options:
Shufti agents: We provide trained specialists
Your agents: Your team uses our platform and tools
Hybrid: Shufti’s agents work alongside your agents team
This flexibility matters if your compliance model requires in-house control or if you have existing staff you want to retain.
Does VideoIdent detect deepfakes?
Shufti's VideoIdent combines AI detection layers with human expert review. Automated systems analyse frequency patterns, device signatures, and behavioural biometrics to flag synthetic media. The trained agent then assesses real-time behaviour, conversation dynamics, and document handling.
No system guarantees 100% detection, but layered technology plus human judgement is designed to catch what automation-only approaches miss.
How is Shufti’s VideoIdent priced?
Per session: Starts as low as €5 Setup fee: €0 Volume tiers: Available for higher volumes Compare this to typical market pricing of €10–15 per session plus €5,000–10,000 setup fees. We're confident in side-by-side comparison: same evidence quality, same compliance alignment, lower cost.
Why is Shufti's pricing lower than competitors?
We don't charge premium prices to subsidise enterprise sales overhead or setup fees that amortise over years. Our unit economics work at €5 because we built for efficiency, not legacy pricing models.
Ask for an evidence pack comparison. If the output quality matches at half the price, the value is clear.
How long does implementation take?
Days, not months. API/SDK integration is straightforward with comprehensive documentation. A no-code Journey Builder lets you configure flows without engineering resources. Most clients launch a pilot within 1-2 weeks.
Can we run Shufti alongside our existing provider?
Yes. Many clients start Shufti as a secondary lane—step-up verification, overflow during peaks, or specific use cases—before considering broader adoption. Run both providers in parallel. Compare evidence quality, completion rates, queue times, and user feedback. Make the decision based on data.
How do we get started?
Request a demo. We'll show you the VideoIdent flow, walk through the evidence pack, and discuss configuration for your specific use case and regulatory environment. No commitment required to see it work.
Turn High-Risk Onboarding Into an Auditable Live Session
See how Shufti VideoIdent combines trained VideoIdent experts and AI-powered checks to deliver the fastest verification times in market with decision-ready outcomes and evidence for compliance.
VideoIdent
Remote Identification In A Single Live VideoIdent Session
Shufti’s VideoIdent delivers attended identity verification engineered for BaFin and FMA regulatory requirements. Connect users with trained VideoIdent experts, and replace branch visits with a compliant digital workflow at half the cost of legacy providers.
Reduce VideoIdent Operational Load
Why Enterprises Choose Shufti’s VideoIdent
Regulator-Aligned VideoIdent
Engineered to satisfy jurisdictions where attended video identification is required or recognised. Built with trained VideoIdent experts, mandatory session recordings, explicit consent capture, and evidence artefacts aligned to BaFin requirements in Germany and FMA requirements in Austria.
Expert-Guided Sessions with Multilingual Support
A trained VideoIdent specialist guides each user through verification step-by-step, eliminating ambiguity and reducing abandonment. German and English language support removes barriers that cause friction at competitors.
Unified, Configurable Verification Journey
Complete the full verification flow in one guided session: Consent Capture, Face & Document Verification, Address Verification, AML Screening against 1,700+ watchlists, and TAN/OTP session binding. Configure which services to include based on your specific regulatory requirements and risk policies.
Fully Brandable and No-Code Configurable
Maintain brand consistency with customisable UI: your logo, colours, fonts, and welcome & farewell messages on your domain. Build verification journeys through no-code configuration.
Multi-Layered Fraud Detection
VideoIdent sessions are protected by AI-driven detection combined with expert human review. Frequency domain analysis and device forensics flag synthetic media and injection attacks. Behavioural biometrics detect unnatural movement patterns. Trained agents observe for deepfake indicators, coached responses, and impersonation signals in real time.
NEXT-GEN IDENTITY PROOFING
Regulatory-Grade, Compliant VideoIdent
Integrated Services
Consent Capture
Record explicit user consent for recording, data processing, and screenshots during the live session. Consent is captured verbally on camera with timestamp documentation. Both BaFin Circular 3/2017 and FMA Online-IDV Safeguards require explicit consent capture.
Face Verification
Match the live caller to the photo on their government-issued ID to eliminate impersonation risk. The VideoIdent expert confirms the face-to-ID comparison in real time, with a face comparison screenshot captured as evidence. Required under both BaFin and FMA frameworks.
ID & Address Verification
The agent guides document presentation, captures images of front, back, and security features while AI validates MRZ data and performs OCR extraction. Minimum three security features inspected per document (holograms, microprint, UV features). Required under BaFin VideoIdent framework.
Multi-Factor Authentication (TAN/OTP Binding)
Send a one-time password to the user's registered phone or email to confirm channel ownership and bind the session to the verified individual. This TAN/OTP step is mandatory for BaFin-supervised entities under Circular 3/2017, while FMA prefers it.
AML Screening
Execute real-time sanctions, watchlist, and PEP screening alongside identity verification. Screen against 1,700+ global watchlists. Results return with structured reason codes supporting compliance review.
Monitoring & Operations
Enhanced Due Diligence (EDD)
Collect additional documentation during the live session for high-risk customers, PEP matches, or elevated transaction thresholds. Reduce verification loops and customer friction while satisfying EDD requirements for regulated onboarding.
Portal Review & Reporting
Access all verification sessions, evidence artefacts, and outcomes in a centralised dashboard. Export structured reports with verification data, decision rationale, and evidence links. Full audit trail with user, timestamp, and action logging.
Flexible Integration for Your Stack
API / SDK Integrations
Embed the VideoIdent API directly into your web or mobile application. Trigger sessions programmatically based on risk rules, customer tier, or transaction thresholds. Pull verification decisions, evidence packs, and structured data via API. Launch in days via Journey Builder.
Configurable Verification Journeys
Select from integrated verification services and construct the VideoIdent flow for your specific regulatory obligations. Configure by jurisdiction, use case, or risk tier.
Brandable Experience
Maintain complete brand alignment throughout verification. Users see your logo, your colours, your fonts, not a third-party vendor interface. White-label UI with custom domain support. Build trust by keeping the experience consistent with your product. Your brand, your customer relationship.
CONSISTENT VIDEOIDENT JOURNEY
How Shufti VideoIdent Works in Practice
01
STEP 01
Configure & Initiate
Merchant configures the verification journey: selects checks (face, document, address, AML screening). User launches the session and connects to a trained VideoIdent specialist. Explicit consent is captured on camera with timestamp before verification begins.
02
STEP 02
Capture & Verify
Specialist guides the user through live capture: face verification with liveness, ID document front and back, address document if required. Additional checks execute based on journey configuration: AML screening, TAN/OTP session binding. All captures occur in a single guided session.
03
STEP 03
Authenticate & Validate
Multi-layer validation runs in parallel. AI analysis: deepfake detection, behavioural biometrics, document authenticity. Document checks: 3+ security features, MRZ checksum, hologram and watermark inspection, tampering detection. Expert assessment: face-to-document match, behavioural signals, coercion indicators, document handling observation.
04
STEP 04
Decision & Evidence
Verification completes with pass/fail outcome. Full evidence pack generated: session recording, captured images, face comparison, consent timestamp, forensic analysis summary, expert notes, and structured decision rationale. Delivered via API or portal. Ready for audit, investigation, or regulatory examination.
Single API, Seamless Integration
Build fully customisable verification flows with seamless backend integration.
- Gain full control by customising verification flows end-to-end.
- Integrate seamlessly with your backend for quick implementation.
- Design flexible verification journeys tailored to your users.
Launch a native verification experience in your mobile app within minutes.
- Launch native verification within minutes on iOS or Android.
- Use ready-made UI with camera, capture, and real-time feedback.
- Customise flows to fit seamlessly into your mobile app.
With KYC Journey Builder, create personalised verification journeys without writing a single line of code.
- Customise your journey effortlessly with drag-and-drop functionality.
- Instantly see how your verification flow looks for your users.
- Easily connect with Hosted Verification for a consistent, branded experience.
Run Shufti within your own identical-capability infrastructure for maximum data control and privacy.
- Keep all sensitive information in-house to meet strict governance and data residency requirements.
- Keep sensitive information fully private and secure in-house.
- Deploy in highly regulated sectors without compromising compliance.
TRUST ISN'T ONE-SIZE-FITS-ALL
Built for Regulated & High-Risk Businesses
Fake Sellers Before the First Listing
Deploy VideoIdent for enhanced due diligence, high-value transactions, and account recovery requiring elevated assurance. Keep standard onboarding automated while routing high-risk users to attended verification.
Don’t just take our word for it, hear from our customers
The Confidence Our Clients Share
The future of digital identity is defined by trust, interoperability, and regulatory alignment, so our partnership with Shufti reinforces DevCode Identity’s commitment to supporting our global customers with the most secure, best-in-class, compliant identity verification solutions available today.
Combining our Conversion Driven Compliance Orchestration Platform with Shufti’s global KYC and IDV capabilities allows our customers not only to navigate complex regulatory demands but also to maintain a seamless customer onboarding experience with the highest achievable conversion rates.
We’re proud to continue our partnership with Shufti as we expand into new jurisdictions.
Shufti’s verification technology not only strengthens our compliance framework but also ensures our players enjoy a smooth, secure onboarding experience.
We ain to offer our clients and their traders the very best tools with which to do their jobs, we’re excited to be able to work with Shufti.
They’re a leading company, and we’re looking forward to offering their solutions to our clients through our CRM.
The relationship with Shufti was born out of frustration with an existing provider, so we started our discussion with Shufti.
The reponse time was excellent, from the start of speaking to sales to getting up and running with the demo.
WHEN TO USE VIDEOIDENT
Frequently Asked Questions
What happens during a VideoIdent session?
A typical session takes 3-5 minutes: Customer joins via web or app Agent confirms consent to recording Customer presents ID document; agent inspects security features Agent verifies face matches document photo Customer confirms a one-time code (TAN/OTP) sent to their phone Session ends with pass/fail decision Your team receives a complete evidence pack: full video, ID images, face comparison, consent timestamp, and verification report.
What evidence do we receive after each session?
Every session produces a complete evidence pack: Full video recording of the session ID document images (front, back, security features) Face comparison screenshot Timestamped consent capture TAN/OTP confirmation (for BaFin flows) Structured verification report with decision and rationale Access everything via API or dashboard. When an auditor asks for verification #47,293 from 18 months ago, you can produce it in minutes.
What operating hours are available?
24/7 availability is available. Standard hours are 8:00–22:00 CET; extended or round-the-clock coverage can be configured based on your needs. For crypto, forex, and other markets with global users, 24/7 ensures verification doesn't become a conversion bottleneck outside business hours.
Can we use our own verification agents instead of Shufti's?
Yes. Three options:
Shufti agents: We provide trained specialists
Your agents: Your team uses our platform and tools
Hybrid: Shufti’s agents work alongside your agents team
This flexibility matters if your compliance model requires in-house control or if you have existing staff you want to retain.
Does VideoIdent detect deepfakes?
Shufti's VideoIdent combines AI detection layers with human expert review. Automated systems analyse frequency patterns, device signatures, and behavioural biometrics to flag synthetic media. The trained agent then assesses real-time behaviour, conversation dynamics, and document handling.
No system guarantees 100% detection, but layered technology plus human judgement is designed to catch what automation-only approaches miss.
How is Shufti’s VideoIdent priced?
Per session: Starts as low as €5 Setup fee: €0 Volume tiers: Available for higher volumes Compare this to typical market pricing of €10–15 per session plus €5,000–10,000 setup fees. We're confident in side-by-side comparison: same evidence quality, same compliance alignment, lower cost.
Why is Shufti's pricing lower than competitors?
We don't charge premium prices to subsidise enterprise sales overhead or setup fees that amortise over years. Our unit economics work at €5 because we built for efficiency, not legacy pricing models.
Ask for an evidence pack comparison. If the output quality matches at half the price, the value is clear.
How long does implementation take?
Days, not months. API/SDK integration is straightforward with comprehensive documentation. A no-code Journey Builder lets you configure flows without engineering resources. Most clients launch a pilot within 1-2 weeks.
Can we run Shufti alongside our existing provider?
Yes. Many clients start Shufti as a secondary lane—step-up verification, overflow during peaks, or specific use cases—before considering broader adoption. Run both providers in parallel. Compare evidence quality, completion rates, queue times, and user feedback. Make the decision based on data.
How do we get started?
Request a demo. We'll show you the VideoIdent flow, walk through the evidence pack, and discuss configuration for your specific use case and regulatory environment. No commitment required to see it work.
Turn High-Risk Onboarding Into an Auditable Live Session
See how Shufti VideoIdent combines trained VideoIdent experts and AI-powered checks to deliver the fastest verification times in market with decision-ready outcomes and evidence for compliance.