London, United Kingdom, 10 November 2026— Who owns customer risk once onboarding is over? Compliance owns onboarding, fraud owns monitoring, and financial crime owns the moment money moves, yet most firms still run those teams on separate tools.
Shufti Glocal Trust OS closes that gap by connecting the entire customer lifecycle, from customer due diligence at onboarding to continuous transaction monitoring and step-up assurance at critical moments. Its AML and financial crime solutions work together through a unified FRAML platform, bringing fraud and AML signals into a shared view rather than treating them in silos.
However, risk does not stop at customer onboarding. A customer’s risk profile can change months after approval, when a transaction to an unfamiliar wallet may require further assessment. Shufti helps firms carry that context into ongoing monitoring to support more consistent risk assessments and informed decisions.
Shufti’s Webinar Series brought four key sessions covering EU anti-money laundering rules, crypto transfers, AI-driven fraud and instant payment controls. Each webinar covered a different stage, from onboarding to the moment money moves. Speakers from Rabobank, Monzo Bank, EBRI, VDX and BIT, alongside AML Intelligence, the Association of Certified Fraud Examiners and the Fintech Association of Hong Kong, shared perspectives from inside banks and fraud teams.
Each webinar examined one step of that journey and asked how a firm would manage it. Let’s check the first session.
Beyond the First Check: How AMLR Extends KYC Across the Customer Lifecycle
AML Intelligence partnered with Shufti on 25 September, with Paula O’Donoghue, Senior Correspondent at AML Intelligence, moderating. The session asked what changes once onboarding is complete. Zhanel Auèzova, Lead Global Sanctions Procedures at Rabobank, said onboarding “only gives us a picture of the customer at a single moment in time.” With the EU’s AML Regulation applying from July 2027, the panel covered continuous due diligence, existing customer files and the vendor chain, and Shufti’s Raja Hassan Fayyaz took part in the discussion.
Watch the AMLR session on demand here.
Once a customer is onboarded, the next question is what happens when they start moving value. That is where the crypto session picks up.
The Lifecycle of a Compliant Crypto Transfer: Travel Rule, Wallet Verification & Counterparty Risk
On 9 September, the Fintech Association of Hong Kong and Shufti followed one crypto withdrawal from request to settlement. Priscilla Adams, board member of the Fintech Association of Hong Kong, moderated, with Andrew Davidson, CIO of VDX, Wayne Chin, Chief Compliance Officer of BIT, and Shufti’s Raja Hassan Fayyaz. Adams described the shift: “The moment especially a licensed exchange operator moves value for a customer, it’s basically obligated to execute a series of steps that look a lot more like correspondent banking.” Hong Kong has applied the Travel Rule since 1 January 2024.
Catch the crypto transfer discussion here.
Moving money is one risk. Fraud that learns to imitate legitimate behaviour is another, and it is the subject of the next session.
AI Has Changed Fraud: Now We Need to Change How We Fight It
The Association of Certified Fraud Examiners (ACFE) and Shufti experts put a tough question to fraud teams on 5 October: why is checking a customer once no longer enough? Frayyam Asif, Shufti’s Chief Technology Officer, and Richard Bromley, Director, Head of Fraud & Disputes Risk at Monzo Bank, discussed how fraud has changed shape and speed.
The ACFE 2026 Anti-Fraud Technology Benchmarking Report found that 77% of anti-fraud professionals had seen deepfake social engineering rise over two years. The panel closed on a question many teams will find uncomfortable: “If fraud is evolving exponentially, are your defences evolving linearly?”
Watch the full AI fraud conversation on demand here.
Pix Fraud 2026: Are Your Fraud Controls Ready for the Next Generation of Instant Payment Scams?
Brazilian institutions face a decision that cannot wait, and on 9 October, this session asked how they make that decision before a payment leaves. Daniela Marin, Senior Product Marketing Manager at Shufti, moderated a panel with Franklin Delano of EBRI, Justin Muscolino of FinTech Training Center, and Gustavo Maranhão Leal of Shufti.
Since 13 October 2025, Resolution BCB 501 has required receiving institutions to reject payments to accounts under a founded suspicion of fraud. Maranhão Leal’s test was simple: “Does this payment make sense for this person?” Delano warned that “if you don’t know your customer, then you won’t know what to do.” Muscolino added: “If you don’t document it, you might as well say it never happened.”
Catch the Pix fraud session on demand here.
Across all four webinars, one balance keeps returning. Maranhão Leal put it directly: “The real challenge is not just stopping fraud; it’s stopping it fast, being able to explain why, and not hurting the good customers along the way.”
If any of these moments reflect a decision your team has faced, the full sessions are available for deeper insights. And the conversation doesn’t stop at these four. Visit Shufti’s events page to discover every upcoming webinar and join the next discussion live.
What’s Next in Shufti Webinar Series
Shufti continues the conversation with two upcoming webinars: Financial Inclusion and AML/CFT Risks on 18 November, followed by Global Transactions, Local Rules: Fraud Gaps on 25 November. Join us for both!
About Shufti
Shufti is a Glocal Trust Platform for identity verification, AML screening software, and fraud prevention. Built on in-house technology, Shufti unifies KYC, KYB, docless identity verification (eIDV), age verification, AML screening & transaction monitoring solution, and fraud detection through one platform. Its Trust OS is designed to onboard customers, monitor changing risks, and assure critical actions across the customer lifecycle. Combining global infrastructure with local intelligence, Shufti adapts to each business’s workflows and each market’s IDs, regulations, and fraud patterns.
Shufti is available as SaaS, local cloud, or on-premises, so organisations can keep data in the jurisdictions their regulators require.
Visit www.shuftipro.com
Media Contact
Aroosa Virk
Brand and Communications Manager
Shufti
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