Building Human-Centered CX in Emerging Markets – with Judith Azi
Judith Azi explores building CX that listens, delivers “Aha!” moments for customers, and adapts to emerging-market challenges.
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Two series, one mission : the voices that speak against fraud, in conversation.
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Judith Azi explores building CX that listens, delivers “Aha!” moments for customers, and adapts to emerging-market challenges.
Tom Gadsden shares how Shufti tackles today’s deepfakes and prepares for tomorrow’s threats with adaptive detection and forward-looking strategy.
Lisa Kleinman shares how to scale research, embrace inclusive design, and spark creativity across borders.
Stanton Brooks dives in on aligning teams, using data with purpose, and building trust to elevate customer experience.
Saroni Kundu breaks down UX vs. CX, shares strategic insights, and reflects on leadership lessons from her journey.
