Mastering Cambodia’s Identity Verification: A Merchant's Guide with Shufti
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Got it Resend EmailUnderstanding the Challenges of Cambodia’s Identity Documents
Effective identity verification in Cambodia requires a comprehensive approach due to the distinct characteristics and complexities of Cambodian identity documents. Shufti’s OCR and verification technology is specifically designed to address these challenges and provide accurate, efficient, and reliable identity verification solutions.
In this section, we will discuss the various challenges associated with verifying Cambodian identity documents, highlighting how our technology overcomes these hurdles to ensure seamless verification.
1. Khmer Script Complexity
Khmer, the official language of Cambodia, uses a unique writing system that presents several challenges for optical character recognition (OCR) and automated verification. The Khmer script has 74 characters, including 33 consonants, 23 vowels, and 12 independent vowels, along with various diacritics that modify sounds. Khmer script varies in fonts and styles across different documents, especially between older and newer versions of ID cards and passports.
2. No Spaces Between Words
Unlike many languages, Khmer script does not use spaces between words. Sentences are written in a continuous flow, making it harder for OCR systems to differentiate individual words and phrases. Without spaces between words (កម្ពុជា), OCR systems must be context-aware to break down continuous streams of text into understandable words.
3. Complex Diacritics Marks
Diacritics (marks placed above or below characters) are common in Khmer script and can change the sound of letters. Properly interpreting these diacritics is essential for accurate text extraction.
4. Non-Standardized Date Formats
Cambodian documents often feature date formats that differ from international standards, making the conversion and interpretation of dates challenging in identity verification processes. Verification systems must be capable of recognizing and converting these non-standard formats into Gregorian equivalents.
Date Representation in Documents
Cambodian identity documents typically list dates in day/month/year format. For instance, "15/07/1985" would represent July 15, 1985, which aligns with the common European format but differs from the U.S. standard.
Regional Date Variations
Some documents might include the traditional Khmer calendar, which follows the Buddhist Era (BE). The Buddhist Era is 543 years ahead of the Gregorian calendar, meaning the year 2024 in the Gregorian calendar would correspond to (2567 BE) in the Buddhist calendar. Some Cambodian documents may also present dates in a mix of Western and Buddhist formats, requiring conversion for global systems that adhere to the Gregorian calendar.
Unique Calendar System
The Cambodian zodiac consists of 12 animal signs, each representing a year in a 12-year cycle. The animals are the rat, ox, tiger, rabbit, dragon, snake, horse, goat, monkey, rooster, dog, and pig. They play a significant role in Cambodian culture, particularly in astrology and calendar systems. Each year in the cycle is associated with one of these animals, and individuals born in a specific year are believed to inherit traits associated with their animal sign.
For instance, those born in the Year of the Rabbit are considered to be gentle and compassionate, while those born in the Year of the Ox are thought to be strong and determined.
A Merchant’s Guide to Identity Verification in Cambodia
In Cambodia, merchants face challenges with verifying ID cards, passports, and driver's licenses. To simplify this, Shufti offers two verification modes: Onsite Verification Mode and Offsite Verification Mode. Merchants can choose the best mode based on their needs, document type, and specific challenges
Download the Top 10 Most Difficult Countries for Identity Verification
Download full report1. Verification Modes
Onsite Verification
The end-user directly interacts with Shufti’s interface for real-time document verification. The system automatically captures the best frame using advanced algorithms to ensure optimal quality, offering users a seamless experience with clear, step-by-step instructions. Users can switch devices if their camera is not functioning properly, ensuring the process can continue without interruption. The platform also provides options to edit OCR-extracted data, which is then cross-validated against the original documents, further ensuring accuracy. Real-time guidance, retries, and cross-device validation help reduce errors and fraudulent submissions, leading to higher conversion rates.
Offsite Verification
The merchant is responsible for collecting and submitting the end-user’s documents to Shufti for verification. This approach leverages pre-taken documents such as screenshots, scans, or color copies, which can be uploaded in various formats like PNG, PDF, JPEG, or MP4, with file sizes up to 20MB. Shufti’s pre-trained machine learning models examine these submissions for authenticity by analyzing features like holograms, watermarks, and tampering. Offsite Mode is particularly useful in regions with poor internet connectivity, as it allows users to bypass the need for live interaction and real-time verification, ensuring the process can still be completed successfully without the risk of interruptions.
2. Document Types Selection
In Cambodia, various identity documents serve different purposes and offer varying levels of security and verification capabilities. Here's a brief overview of some of the key identification documents and their features:
ID Card: In Cambodia, the National Identity Card is the primary identification document used for identity verification. It contains essential information like name, photo, and date of birth, and is widely accepted for identity verification.
Driver's License: Driver's licenses are frequently used in Cambodia for identity verification, especially in sectors like transportation and employment. These licenses contain basic security features, making them reliable for verification purposes.
Passports: Passports are a highly secure form of identification in Cambodia, commonly used for international travel and high-security verifications. They include features like biometric data, making them ideal for precise verification processes.
Credit/Debit Card: Credit and debit cards are generally not recommended for identity verification in Cambodia, as they are primarily used for financial transactions rather than personal identification.
3. Document Type Preference
and Performance
Different types of Cambodian identity documents yield varying success rates in verification
National Identity Card
The clear layout of the Cambodian National ID Card boosts OCR accuracy, allowing Shufti to provide better data extraction and verification.
Extraction Parameters: Name, date of birth, issue date, document number, expiry date, address
Driver's License
The Cambodian driver's license features clear personal details and security elements like holograms. It is preferred for verification due to its widespread use and reliable security features.
Extraction Parameters: Name, date of birth, issue date, document number, expiry date, address
Passport
The detailed and secure design of the Cambodian Passport enhances OCR accuracy, enabling Shufti to extract data more precisely and perform reliable verification.
Extraction Parameters: Name, date of birth, issue date, document number, expiry date, nationality, gender
4. Preferred Document for Identity Verification
As Shufti, we recognize National Identity Cards as preferred documents for identity verification in Cambodia, because of their widespread use and clear layout. Our advanced OCR technology is optimized to handle the unique features of both documents, ensuring quick and accurate data extraction for secure identity verification.
Verification Settings
1. Verification Mode (Onsite vs. Offsite)
Onsite verification is preferred in Cambodia for its higher accuracy and better control over the verification process. This is crucial in a market where document fraud can be a concern. Onsite methods leverage biometric and AI-driven technologies to ensure the authenticity and reliability of the verification process.
2. Data Extraction
Optical Character Recognition (OCR) is crucial in Cambodia for accurately extracting data from identity documents, which often include Khmer script and various local languages. Advanced OCR systems are needed to handle the intricacies of Khmer characters and ensure accurate data extraction. Shufti recommends using the OCR mode of verification due to our trained OCR models, which offer high accuracy. This ensures that the exact data is extracted, translated, and provided in the response, improving the reliability and efficiency of the verification process.
3. Identity Document’s Backside Proof
Cambodian documents, such as ID cards and driver's licenses, usually have all required information on the frontside. For a quicker verification process, merchants can choose to provide only the front side of the document by setting Backside Proof Required to ‘No’ provided if it meets compliance regulations. This approach simplifies and speeds up the verification process, reducing the need for additional document uploads and minimizing delays.
4. Real-Time Proof Capture Vs. Proof Upload
Cambodia identity documents can be verified through two flexible proof methods: real-time proof capture and proof upload, giving users the option to choose their preferred method based on convenience and accessibility.
Real-Time Proof Capture
With Shufti’s advanced auto-capture technology, capturing identity proofs in real-time ensures a smooth, efficient, and accurate verification process. This feature automatically detects the document and captures it without requiring user intervention, making it one of the fastest and most reliable options for verifying physical documents.
Proof Upload
Users also have the option to upload pre-captured images of the identity documents. The upload process is seamless, allowing documents to be verified hassle-free. This is ideal for users who already have pre-captured images of their identity documents and prefer a straightforward upload and verification process.
Merchants can enable Allow Online (real time proof capture) and Allow Offline (proof upload) options available in the Verification Setting Tab. By offering both real-time capture and proof upload, Shufti ensures flexibility, providing the best user experience regardless of whether physical or electronic documents are being verified.
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