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Scale Identity Verification and KYC Operations in Canada

Verify Canadians and newcomers through FINTRAC's photo ID, credit file and dual-process methods, ePassport NFC and 10,000+ foreign ID document types, run KYB on corporations and their real owners, and monitor transactions and sanctions lists. One platform runs compliance and fraud prevention across the full customer lifecycle for FINTRAC-supervised firms.

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Operational Performance for Canada KYC

Our Numbers Speak Volumes

97.01%

Pass
Rates

Under 5 secs

IDV
Verification

95%

eIDV
Coverage

THE CANADA VERIFICATION GAP

Canada IDV/KYC Challenges

No National ID Card, 13 Licence Formats

No National ID Card, 13 Licence Formats

KYC in Canada starts without a national identity card, so most customers prove identity with a licence or photo card from one of 13 provinces and territories. Shufti checks each format against its issuer's security features and picks up redesigned cards without a template.

Keeping Customer Risk Current Requires Continuous Monitoring

Keeping Customer Risk Current Requires Continuous Monitoring

Canada's AML rules require ongoing monitoring of every business relationship, and since March 2026 compliance programs must be risk-based and effective. Shufti checks transactions against each customer's profile, rescreens customers as sanctions and PEP lists change and flags registry, director and ownership changes.

Ownership Discrepancies Now Run on a 30-Day Clock

Ownership Discrepancies Now Run on a 30-Day Clock

Since 1 October 2025, reporting entities must report material differences between the owners they identify and a federal corporation's filings with Corporations Canada within 30 days. Shufti compares extracted owners with the filings and flags every mismatch for review.

Thin Case Files Weaken FINTRAC Reports

Thin Case Files Weaken FINTRAC Reports

Suspicious transaction reports must reach FINTRAC as soon as practicable, now including suspected sanctions evasion, and a report missing its evidence invites follow-up questions. Shufti's case management keeps the verified identity, alerts and analyst reasoning together, so each report starts complete.

Documents and Languages

Individual Documents Shufti Verifies in Canada

Shufti verifies 65+ Canadian identity documents plus passports and ID cards from other countries. The cards below cover the core documents Canadian onboarding relies on, with the full list on the supported documents page.

View All Supported Documents

Provincial and Territorial Driver's Licences

Every province and territory issues its own licence, and it is the photo ID most Canadians carry. Shufti checks the layout, security features and expiry of each format, matches the photo to a live selfie and rejects altered or expired cards.

Provincial and Territorial Driver's Licences

Provincial Photo ID Cards

Non-drivers rely on provincial cards such as the Ontario Photo Card, the BC Services Card and Alberta's photo ID card. Shufti verifies them like licences and declines health cards wherever provincial law bars their use as identification.

Provincial Photo ID Cards

Canadian Passport

Canadian passports have carried an electronic chip since 2013. Shufti reads it by NFC and checks every passport across nine forensic detection layers, from MRZ checksum validation to hologram analysis, so a cloned or altered passport fails before onboarding.

Canadian Passport

Permanent Resident Card, Work and Study Permits

Immigration, Refugees and Citizenship Canada issues PR cards to permanent residents, while work and study permits are still paper documents. Shufti verifies the card's security features, reads each permit's details and expiry date, and matches both to the holder's selfie.

Permanent Resident Card, Work and Study Permits

Secure Certificate of Indian Status

Indigenous Services Canada issues the secure status card with laser-engraved data, UV features and a machine-readable zone. Shufti reads the MRZ, checks the security features and matches the photo, so status card holders onboard without being asked for a second document.

Secure Certificate of Indian Status

Foreign Passports and National ID Cards

Shufti actively processes 10,000+ ID document types from 240+ countries and territories, and its zero-shot AI learns new document formats in minutes. Newcomers, international students and non-resident customers rely on them before they hold Canadian identification.

Foreign Passports and National ID Cards

Proof of Address

Utility bills, property tax assessments, provincial vehicle registrations and insurance documents are verified in the same step as the ID, with the extracted address matched against the address the customer entered at sign-up.

Proof of Address
Provincial and Territorial Driver's Licences Provincial Photo ID Cards Canadian Passport Permanent Resident Card, Work and Study Permits Secure Certificate of Indian Status Foreign Passports and National ID Cards Proof of Address Provincial and Territorial Driver's Licences
Certificate of Incorporation and Registry Extract Articles, Bylaws and Constituting Documents Certificate of Status Business Name Registrations and Master Business Licence Business Address Proof Certificate of Incorporation and Registry Extract

Entity Identity

Certificate of Incorporation and Registry Extract

Shufti confirms the corporation's status, registered office and directors against Corporations Canada for federal corporations, or the Ontario Business Registry, BC Registries, the Registraire des entreprises du Québec and other provincial registries, with a live call at every check.

Certificate of Incorporation and Registry Extract

Articles, Bylaws and Constituting Documents

AI-OCR reads ownership, capital and signing authority from articles of incorporation, bylaws and co-operative or non-profit constituting documents, and flags GAN-generated or edited pages.

Articles, Bylaws and Constituting Documents

Certificate of Status

Shufti confirms the corporation is active and up to date with its annual filings, and flags any entity that has been dissolved or struck from the register.

Certificate of Status

Business Name Registrations and Master Business Licence

Sole proprietors and partnerships register trade names provincially, through documents such as Ontario's Master Business Licence or a Québec enterprise number (NEQ). Shufti checks the name, owner and registration number against the provincial record.

Business Name Registrations and Master Business Licence

Business Address Proof

Leases, utility bills and property tax notices are cross-checked against the registered office address held by the corporate registry.

Business Address Proof

Tax Identity

CRA Business Number and Program Accounts

The Canada Revenue Agency assigns a nine-digit Business Number, with program accounts such as RT for GST/HST, RP for payroll and RC for corporate income tax. Shufti extracts the number, checks its format and matches the legal name to the registry.

CRA Business Number and Program Accounts

QST and Provincial Sales Tax Registrations

Revenu Québec issues QST registration numbers, British Columbia and Saskatchewan issue PST numbers, and Manitoba registers businesses for retail sales tax. Shufti reads each registration and matches it to the business being onboarded.

QST and Provincial Sales Tax Registrations

Foreign Tax Registrations and FATCA/CRS Self-Certification

Foreign-owned entities and overseas parents are verified with their home-country tax registrations, and FATCA and CRS self-certifications are captured in the same case file.

Foreign Tax Registrations and FATCA/CRS Self-Certification
CRA Business Number and Program Accounts QST and Provincial Sales Tax Registrations Foreign Tax Registrations and FATCA/CRS Self-Certification CRA Business Number and Program Accounts
Individuals with Significant Control Register Québec Ultimate Beneficiary Declarations Shareholder Register and Ownership Chart Directors, Officers and Authorised Signatories Individuals with Significant Control Register

Ownership and Control

Individuals with Significant Control Register

Under section 2.1 of the Canada Business Corporations Act, an individual with significant control holds 25% or more of the votes or share value, or controls the corporation in fact. Federal corporations have filed this register with Corporations Canada since 22 January 2024, and Shufti screens everyone on it.

Individuals with Significant Control Register

Québec Ultimate Beneficiary Declarations

Since 31 March 2023, enterprises registered in Québec declare their ultimate beneficiaries to the Registraire des entreprises using the same threshold. Shufti reads these declarations and reconciles them with the ownership the customer provides.

Québec Ultimate Beneficiary Declarations

Shareholder Register and Ownership Chart

Ontario and British Columbia corporations keep their beneficial ownership registers in their own records, so Shufti reads the register the customer supplies. It maps ownership through holding companies and trusts, including trustees, settlors and beneficiaries, and screens every person and entity in the chain.

Shareholder Register and Ownership Chart

Directors, Officers and Authorised Signatories

Each person is identity-verified and screened, and Shufti alerts the case owner when the registry records a change to the board or signing authority.

Directors, Officers and Authorised Signatories

Languages We Cover

English, French and Newcomer Document Parsing

Canadian licences, passports and registry records come in English, French or both, and newcomers bring documents in many other scripts. Shufti's OCR reads 150+ languages and scripts at 99.7% accuracy and averages 93% accuracy against Google Vision's 78.4% in its published benchmark. Zero-shot document intelligence extracts data from layouts it has never seen, on first sight, without waiting for a template.

English, French and Newcomer Document Parsing

Canadian Name Matching

Native phonetic models for 80+ languages match accented and unaccented spellings such as François and Francois, hyphenated and compound surnames, and transliterated newcomer names in sanctions and PEP screening.

Canadian Name Matching

Cross-Document Consistency Checks

Names, dates of birth and identifiers are reconciled across licences, passports, PR cards, credit file data and filings on individuals with significant control, so one customer never splits into mismatched records.

Cross-Document Consistency Checks
English, French and Newcomer Document Parsing Canadian Name Matching Cross-Document Consistency Checks English, French and Newcomer Document Parsing

Independent Validation

Shufti's Recognition Across Independent Evaluations

Liminal

Ranked Exceptional in the Liminal Index 2026 for age estimation

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Gartner

Differentiated by Gartner on document diversity and country coverage

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iBeta

Certified at iBeta Level 3 PAD with 0% APCER

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KuppingerCole

Broadest global reach in the 2025 KuppingerCole Extended IDV report

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Homeland Security

Ranked Top 5 in the DHS RIVR 2025 for identity validation

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Liminal

Top Vendor for Product Execution in the Liminal Index for KYC 2026

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Liminal

Ranked Exceptional for age verification by Liminal Index 2026

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G2

Recognised as a Leader in G2 Fall 2026 reports

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Regulatory Update

Every Verification Route Canadian Regulators Recognize, in One Platform

FINTRAC's guidance on verifying identity accepts government-issued photo ID for remote customers once the document is authenticated with technology and matched to the person, alongside the credit file and dual-process methods in section 105 of the PCMLTF Regulations. Shufti supports all three, plus chip and video routes for newcomers without a Canadian credit history.

Fraud Prevention Across the Canadian Customer Journey

Reduce fraud losses and protect customer trust across onboarding, account access, and payments. Shufti connects identity, behavioral, device, network, and transaction intelligence to help Canadian businesses act on risk while keeping legitimate customers moving.

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    Account Takeover and Recovery Abuse

    Stop attackers who take over accounts through SIM swaps, phished passwords or stolen one-time codes before they reach customer funds. Shufti scores every login and recovery request using device, behavioral and identity signals, and asks for a fresh selfie when a session looks wrong, so genuine customers keep their access.

  • 02

    Social Engineering and Manipulated Payments

    Canadians reported more than $704 million lost to fraud in 2025, according to the Canadian Anti-Fraud Centre. Active-call detection and behavioral biometrics spot customers being coached through a payment on an impersonation call, and transaction monitoring holds authorised push payment scams before the money leaves.

  • 03

    Device Spoofing and Automated Attacks

    Block bot-driven sign-ups and emulator farms that open accounts at volume for mule networks and promotion abuse. Device fingerprinting ties every session to its hardware, flags emulators, virtual machines and spoofed locations, and links repeat devices across applications, so one fraudster cannot pose as hundreds of new customers.

  • 04

    Connected Fraud Rings and Repeat Offenders

    Shut out fraudsters who return under new names after being offboarded. Fraud network detection links shared devices, documents, faces, phone numbers and payment details across applications, and cross-company fraud intelligence surfaces identities already flagged elsewhere, so a ring is stopped as a ring rather than one account at a time.

  • 05

    Synthetic Identities and Fabricated Documents

    Reject identities stitched together from a real social insurance number, a borrowed address and an invented face. Zero-shot document intelligence tests every licence and passport for tampering, while email and phone enrichment checks how long each contact detail has existed, exposing profiles built days before the application.

  • 06

    Deepfakes and Camera Injection

    Protect selfie onboarding and video identification from face swaps, replayed footage and virtual cameras. Deepfake detection inspects every frame and the capture channel itself, and presentation attack detection rejects masks and screen replays, so the face matched to a Canadian licence belongs to a live person at capture.

  • 07

    Money Mules and Rapid Fund Movement

    Find mule accounts that receive scam proceeds and move them on within minutes through instant transfers and wires. Money mule detection combines onboarding signals, device history and account behavior to spot new accounts that collect funds from many senders and pass them on, flagging them before the money disappears.

  • 08

    Fraudulent Businesses and Concealed Ownership

    Keep shell companies and fronts off your merchant and corporate books. Shufti checks registry status, Business Numbers and director histories, maps beneficial owners through layered structures and screens every party, so a business is approved on who stands behind it rather than the documents it uploads.

Governance & Controls

Audit-Ready Decisions, Lower Operational Drag

Fewer Avoidable Re-submissions

Capture guidance for provincial licences, photo cards and bilingual documents catches glare, cropping and blur before submission, so customers rarely need a second attempt.

Fewer Avoidable Re-submissions

Cleaner Audit Trails

Shufti's case management records sources, results, timestamps, evidence, analyst notes and decisions, packaged as report-ready bundles for the FINTRAC Web Reporting System or API.

Cleaner Audit Trails

One Workflow, One Back Office

Unify KYC, KYB, AML screening and transaction monitoring in one case file. Perpetual KYC/KYB tracks ownership, director and transaction changes, managing the full compliance lifecycle.

One Workflow, One Back Office

Credit File and Photo ID-First Flow Design

Customers with Canadian credit history verify through credit file or dual-process checks first, while newcomers move to photo ID and ePassport checks in one flow.

Credit File and Photo ID-First Flow Design

Shufti's IDV/KYC Solutions for Canada

KYC Solutions

KYC verification in Canada serves customers with long credit histories, newcomers without one, non-residents and people who would rather not upload a document. One Shufti flow routes each by risk, so nobody faces checks they don't need.

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Face Verification

Face Verification

Remote onboarding under FINTRAC's photo ID method depends on matching a selfie to the document photo. Shufti's face matching delivers a 99.5% first-try pass rate, and DHS RIVR 2025 testing measured a false match rate below 0.001.

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Age Verification

Age Verification

Ontario's iGaming standards bar players under 19 from most gaming, and many other services restrict minors. Shufti estimates age from a selfie in under five seconds, blocks 99.8% of underage attempts and falls back to a document check when the estimate is close.

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Bank Account Verification

Bank Account Verification

Payouts and pre-authorised debits fail when an institution number, transit number or account holder name is wrong. Shufti validates Canadian account details and matches the holder's name in real time before the first transfer, so funds reach the right customer.

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Address Verification

Address Verification

Utility bills and property tax assessments differ by province and provider. Shufti's layout-aware extraction and fuzzy matching verify them at a 99.3% pass rate, and docless checks confirm an address in under three seconds without an upload.

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Document Verification

Document Verification

Canadian onboarding draws on 13 licence formats, provincial photo cards, passports, PR cards and status cards. Shufti verifies each within seconds, reading English and French fields and testing every document for tampering, screenshots and synthetic edits.

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Identity Verification

Identity Verification

Separate tools for documents, selfies, credit file checks and addresses split one customer across several records. Shufti runs document, biometric, NFC, address and docless checks in one API session and returns one decision with its evidence.

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KYB Solutions

Business verification in Canada means reconciling Corporations Canada and provincial registry records, CRA Business Numbers and ownership that often runs through holding companies and trusts. Shufti calls the registries live and identifies beneficial owners the way section 138 of the PCMLTF Regulations requires.

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Business Verification

Business Verification

Onboarding a Canadian company means confirming its registry status, Business Number, signatories and everyone who owns or controls 25% or more. Shufti's live registry call pulls that picture together in one check, putting corporate onboarding under two minutes.

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Enhanced Due Diligence

Enhanced Due Diligence

Layered ownership, high-risk sectors, PEP links and registry mismatches call for a deeper review. Shufti's branching questionnaires, configurable risk scoring and verification links for beneficial owners collect the evidence and record every answer in the case file.

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AML Screening

A customer who is clean at onboarding can land on a list next week. Shufti's perpetual KYC rescreens every customer against 4,000+ watchlists, including the Consolidated Canadian Autonomous Sanctions List, Canada's listed terrorist entities and UN Security Council lists, refreshed every 15 minutes, with every hit in one case file.

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Business AML Screening

Business AML Screening

A company's risk often sits with its owners and directors. Shufti screens entities, beneficial owners and directors against designations under the Special Economic Measures Act and the Sergei Magnitsky Law, global lists and 50,000+ adverse media sources, and perpetual KYB rescreens the whole portfolio.

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Transaction Monitoring

Transaction Monitoring

Cash and virtual currency receipts of $10,000 or more trigger FINTRAC reports, including smaller amounts that add up within 24 hours. Shufti's library of 500+ pre-built rules covers structuring, smurfing and mule activity, with 60% fewer false positives and alerts ready for case review.

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Travel Rule

Travel Rule

Virtual currency dealers must send and check originator and beneficiary details on qualifying transfers under FINTRAC's travel rule. Shufti's single integration connects to major Travel Rule networks, exchanges IVMS101 data and verifies ownership of unhosted wallets before funds move.

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AI Compliance Co-Pilot

AI Compliance Co-Pilot

One common name can return 140+ screening hits. Shufti's AI Compliance Co-Pilot reviews every hit and gives a confidence score with a written reason, so analysts clear obvious false positives quickly while your compliance officer keeps the final call.

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REGULATORY ALIGNMENT

Built To Fit Canada's Compliance Landscape

The PCMLTFA and its Regulations apply to every reporting entity in Canada, while OSFI, securities regulators, the Bank of Canada, Québec and provincial gaming regulators add their own rules. Shufti maps its KYC, KYB, AML screening and transaction monitoring controls to every regime below, so one platform covers each licence your group holds.

Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)

Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)

Section 105 of the PCMLTF Regulations sets the identity methods, section 138 requires the names of everyone owning or controlling 25% or more of a corporation, section 123.1 requires ongoing monitoring and section 148 keeps records at least five years. Since 26 March 2026, the Act expressly prohibits anonymous accounts.

Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)

Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)

FINTRAC is Canada's financial intelligence unit and AML supervisor. Section 7 of the PCMLTFA requires suspicious transaction reports, including on suspected sanctions evasion, as soon as practicable. Since 26 March 2026, compliance programs must be risk-based and effective, and penalties reach $20 million per violation for an entity.

Corporations Canada (Individuals with Significant Control)

Corporations Canada (Individuals with Significant Control)

Federal corporations must keep a register of individuals with significant control, update it within 15 days of a change and file it with Corporations Canada. Under section 138.1 of the PCMLTF Regulations, in force since 1 October 2025, reporting entities report material discrepancies with those filings to Corporations Canada.

Office of the Superintendent of Financial Institutions (OSFI)

Office of the Superintendent of Financial Institutions (OSFI)

OSFI supervises federally regulated banks, insurers, and trust and loan companies. Guideline B-10 on third-party risk, effective 1 May 2024, expects institutions to manage outsourced and subcontracted services, including where data sits, and Guideline E-21 on operational risk and resilience has applied in full since 1 September 2026.

Canadian Securities Administrators (CSA)

Canadian Securities Administrators (CSA)

Section 13.2 of National Instrument 31-103 requires registered firms to establish each client's identity and, for a corporation, who owns or controls more than 25% of its votes. The Canadian Investment Regulatory Organization (CIRO) sets dealer KYC rules, and crypto trading platforms serving Canadians must register with securities regulators.

Bank of Canada (Retail Payment Activities Act)

Bank of Canada (Retail Payment Activities Act)

Payment service providers have registered with the Bank of Canada since November 2024, and its operational risk and fund safeguarding requirements have applied since 8 September 2025. The Retail Payment Activities Act leaves AML with FINTRAC, but the Bank can refuse registration after PCMLTFA convictions or penalties.

FINTRAC Money Services Business Registration

FINTRAC Money Services Business Registration

Money services businesses, including virtual currency dealers and foreign firms serving Canadians, must register with FINTRAC before operating. Since 1 June 2021, virtual currency transfers of $1,000 or more must carry originator and beneficiary details, and receipts of $10,000 or more require a large virtual currency transaction report.

Québec Money-Services Businesses Act

Québec Money-Services Businesses Act

Money services businesses operating in Québec need a provincial licence on top of FINTRAC registration, administered by Revenu Québec. Licence classes cover currency exchange, funds transfers, money orders and traveller's cheques, cheque cashing, ATMs and cryptoasset ATMs, and a business needs the class matching each service it offers.

Alcohol and Gaming Commission of Ontario (AGCO)

Alcohol and Gaming Commission of Ontario (AGCO)

The Registrar's Standards for Internet Gaming bar players under 19, with a narrow exception for lottery tickets, under Standard 3.01. Standard 3.04 requires player information to be validated before an account opens and Standard 3.10 an auditable trail. Casinos and provincial online lottery schemes are PCMLTFA reporting entities.

FINTRAC Reporting Entity Sectors

FINTRAC Reporting Entity Sectors

Real estate brokers and developers, accountants, BC notaries and dealers in precious metals and stones carry PCMLTFA duties. Mortgage administrators, brokers and lenders joined on 11 October 2024, factors, cheque cashers and financing or leasing entities on 1 April 2025, and title insurers on 1 October 2025.

Consolidated Canadian Autonomous Sanctions List

Consolidated Canadian Autonomous Sanctions List

Global Affairs Canada consolidates people and entities designated under the Special Economic Measures Act and the Justice for Victims of Corrupt Foreign Officials Act. UN sanctions apply through the United Nations Act, and section 7.1 of the PCMLTFA requires reports on property owned or controlled by designated persons.

Public Safety Canada Listed Terrorist Entities

Public Safety Canada Listed Terrorist Entities

The Governor in Council lists terrorist entities under section 83.05 of the Criminal Code on the recommendation of the Minister of Public Safety. Section 83.08 prohibits anyone in Canada from knowingly dealing in property owned or controlled by a terrorist group or providing financial services for it.

Immigration, Refugees and Citizenship Canada (IRCC)

Immigration, Refugees and Citizenship Canada (IRCC)

IRCC issues Canadian passports, permanent resident cards and work and study permits, while provinces and territories issue driver's licences and photo cards. FINTRAC accepts photo ID from federal, provincial, territorial and foreign governments, but not from municipal governments, and excludes health cards where provincial law prohibits their use.

Department of Finance Canada

Department of Finance Canada

Finance Canada leads the federal AML regime and published its 2025 Assessment of Money Laundering and Terrorist Financing Risks in Canada on 22 August 2025. The FATF and Asia/Pacific Group mutual evaluation of Canada, published on 29 September 2026, placed the country in regular follow-up with FATF.

Canada Data Residency and Deployment

Shufti runs in Canadian cloud regions in Montréal and Toronto, or on-premises inside your own infrastructure, including air-gapped deployments. Hosting locations and any transfer arrangements are fixed in your agreement, giving OSFI-regulated institutions the data location detail that Guideline B-10 asks them to manage.

Personal Information Protection and Electronic Documents Act (PIPEDA)

PIPEDA requires breaches with a real risk of significant harm to be reported as soon as feasible, and the Privacy Commissioner's 2025 guidance treats identifying biometrics as sensitive data that usually needs express consent. Shufti captures consent and protects data with encryption, role-based access and configurable retention.

Québec Law 25 and Biometric Rules

Québec requires express consent and prior disclosure to the Commission d'accès à l'information before identity is verified biometrically, and a privacy impact assessment before personal information leaves the province. Shufti can process Québec data in Montréal, uses only the facial data needed and deletes it after verification.

Alberta and British Columbia PIPA

Alberta and British Columbia have private-sector privacy laws deemed substantially similar to PIPEDA. In Alberta, firms must notify the Commissioner of breaches that risk significant harm and tell individuals when a service provider outside Canada is used. Shufti supplies audit logs, access controls and a data processing agreement.

Retention Controls

Retention is configurable by client and licence, covering Canada's five-year AML minimum and FINTRAC's 30-day window for producing records on request. Statutory minimums are not automatic deletion dates, and legal holds keep records in place when an investigation or examination is under way.

Encryption and Security

Data is encrypted in transit and at rest, with role-based access and audit logging throughout. ISO 27001:2022 and SOC 2 Type 2 reports support vendor assessments, including the third-party risk reviews that federally regulated banks and insurers run under OSFI's guidelines.

Automated Decisions and Biometric Data

Québec requires firms to tell a person when a decision rests exclusively on automated processing and to explain its main reasons on request. Shufti returns verification results and supporting reasons through the API and back office, so support teams can explain outcomes and escalate disputed results.

Scope of Our Role

Under clause 4.1.3 of Schedule 1 to PIPEDA, a firm stays accountable for personal information it transfers to a third party for processing. Shufti processes data on the firm's instructions as that service provider, and its privacy notice identifies any activities where it acts independently.

Data Residency and Privacy Controls in Canada

BUILT FOR COMPLIANCE TEAMS

Canada AML Sources That Strengthen Decisions

Turn Canada Verification Requirements into a Smoother Customer Journey

Share your customer types, risk rules and current onboarding process. A Shufti specialist will show you how to connect identity verification, KYB and ongoing monitoring, reducing operational hand-offs while keeping decision evidence organised for compliance review.

INDEPENDENTLY AUDITED. GLOBALLY CERTIFIED.

Certified to Global Standards

PROVEN WORKFLOWS

Identity Verification Built Around Your Industry in Canada

Open Accounts Remotely Under FINTRAC And OSFI Expectations

Banks verify identity under the PCMLTF Regulations and manage technology vendors under OSFI's third-⁠party risk guideline. Shufti runs the photo ID, credit file and dual-⁠process methods in one flow, opens accounts for newcomers through passport NFC, and keeps every decision in a case file ready for examination.

ICICI Bank CanadaSafwa Islamic BankAl Rajhi Bank

Frequently Asked Questions

Does Shufti support FINTRAC's credit file and dual-process methods, and what happens when customers cannot use them?

Yes. Shufti runs the credit file method for customers with a Canadian credit file at least three years old and the dual-process method using two independent sources. Newcomers without enough credit history move to photo ID with selfie matching or ePassport NFC in the same flow.

Is a photo of a driver's licence enough to verify a Canadian customer remotely?

No. For ID verification in Canada, FINTRAC expects the document to be authenticated with technology and the person matched to its photo, and says viewing an ID on a video call is not enough. Shufti checks security features, then matches a live selfie with liveness.

Can Shufti verify foreign documents or identity formats it has not encountered before?

Yes. Shufti's zero-shot AI adapts to unfamiliar layouts without a template, so a newcomer's national ID or a recently redesigned passport is checked for authenticity and tampering like any known format. FINTRAC accepts photo ID from foreign governments, though not from municipal authorities.

How does Shufti read bilingual English and French Canadian documents?

Shufti's OCR extracts the English and French fields on bilingual licences, passports and registry records, keeps accents such as é and ç intact, and reconciles both versions of a name or address. The same engine reads newcomer documents in Arabic, Chinese and other scripts.

How does Shufti verify ownership when a Canadian company has several corporate layers?

Shufti pulls registry records for each company in the chain, maps shareholdings and trusts through every holding entity and identifies owners at the 25% threshold. For federal corporations, it compares the result with the individuals with significant control filed with Corporations Canada.

Does Shufti's ongoing monitoring cover more than sanctions screening?

Yes. Section 123.1 of the PCMLTF Regulations requires monitoring that detects reportable transactions, keeps client information current and reassesses risk. Shufti monitors transactions against each customer's baseline, rescreens customers and owners, and alerts you when registry, director or ownership records change.

How does Shufti keep screening current and handle Canadian name variations?

Watchlists, including the Consolidated Canadian Autonomous Sanctions List, Canada's listed terrorist entities and UN lists, update within 15 minutes of a change at source. Phonetic matching handles French accents, hyphenated surnames and transliterated names, so a spelling difference does not hide a true match.

Can we choose Canadian hosting or run verification inside our own infrastructure?

Yes. Choose Shufti's Montréal or Toronto cloud regions, or deploy on-premises in your own environment, air-gapped if required. The agreement names where data is stored and processed, which gives OSFI third-party reviews and Québec privacy impact assessments the detail they ask for.

What controls help us protect identity and biometric data?

Shufti encrypts data in transit and at rest, applies role-based access and logs every access. Biometric data is used only with the customer's express consent, limited to what verification needs and deleted on your schedule, in line with the Privacy Commissioner's guidance and Québec's biometric rules.

Can we configure different retention periods for different Canadian licences?

Yes. Retention is set per client, licence and record type, so each record runs its five-year clock from account closure, the last transaction or record creation, as section 148 of the PCMLTF Regulations requires. Legal holds pause deletion when an authority requests records.

What does Shufti provide when our compliance team needs to file a report with FINTRAC?

Shufti's case file holds the customer's verified identity, screening results, transaction history, alerts and analyst notes in one place. Your team exports a report-ready bundle and files the suspicious transaction, large cash or virtual currency report through FINTRAC's web system or API.

Can we add verification checks without rebuilding our onboarding journey?

Yes. The AI Journey Builder adds or reorders checks such as credit file verification, NFC or address verification without code changes. Routing rules send customers to different checks by province, product or risk tier, so a Québec customer can complete capture in French.

How does Shufti make verification queries easier for our customer support team?

Every decision is shown in the back office with the reason, the failed check and the captured evidence. Support teams can tell a customer exactly what to fix, such as a glare-covered licence or an expired PR card, and escalate disputed results to compliance.

Let’s Build Trust Into Your Business

1B+Verifications Processed

240+Regions Actively Processed

99.7%Accuracy Rate

Samer Al Tamimi

CEO of Safwa Bank

Samer Al Tamimi

“We take our client’s privacy very seriously and always look for new innovative solutions to ensure a safe banking experience. Working with Shufti feels like a breath of fresh air, as their 100% in-house tech keeps our customer’s data free from vulnerabilities and fully safe and protected.”

Trusted. Compliant. Certified

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